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RoundCube config.inc.php not found error – A quick fix!
Are you searching for a solution for the error "Roundcube config.inc.php not found error"? Here's a solution for it. Recently, we came across this error message due to which customer was not able to access the webmail for a long time. At Bobcares, we often receive...
DirectAdmin backup – Let’s do it
Can you please help with DirectAdmin backup? That was a recent request from one of our Server Management Services customers. Data loss is something that can happen at any time. In DirectAdmin, Backups option enables clients to save the data without any problem. Today,...
What to do when error log file ./ib_logfile0 is of different size?
Puzzled why the error "log file ./ib_logfile0 is of different size" occurs? A few days ago, while installing the MySQL and moving MySQL databases we got stuck with this error. And we had to increase the log file size in the configuration file to rectify this error. At...
ProFTPD passive ports – Here is the easy way to configure it
Thinking how to enable ProFTPD passive ports? Here's how we do it. Enabling passive ports helps establish remote connections. At Bobcares, we often get requests to enable passive ports, as a part of our Server Management Services. Today, we will have a look at how our...
WHMCS SMTP error could not authenticate – Quick Fix!!
Is WHMCS SMTP error could not authenticate troubling you? We can help you with it. Usually, this error occurs due to incorrect SMTP settings. At Bobcares, we often receive requests to resolve these errors as part of our Server Management Services. Today, let's have a...
Why am I seeing blowfish_secret PhpMyAdmin error?
Receiving the error Blowfish_secret PhpMyAdmin error? We can help you in fixing it. Last week, we came across this error message due to which our customer was not able to access the phpMyAdmin for a long time. At Bobcares, we often receive requests to fix phpMyAdmin...
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ModSecurity WAF – enable it with ease
ModSecurity WAF establishes an external security layer to increase the security. It is supported by different web servers: Apache, Nginx, and IIS. Also, it works as a web server module. At Bobcares, we often receive requests to enable ModSecurity as a part of our...
Nonce is empty exiting error in DirectAdmin – Let’s figured out it
I have updated my DirectAdmin to version 1.59 and started to seeing errors in let's encrypt requests as Nonce is empty. Exiting. dig output of acme-v02.api.letsencrypt.org. Why this is happening? That was a recent request that we received in our Server Management...
Cannot read license file cPanel – Here’s how we fix it
Stumbled by an error 'cannot read license file cPanel' while accessing server panel? This error message indicates that either the server has an expired license or there is a change in the main IP of the account. At Bobcares, we often receive requests to fix license...
Error: imap.gmail.com Is Not Responding – Causes and Fixes
Stuck with the error message "imap.gmail.com Is Not Responding"? Worry not! Our Server Management Support team is here to help. This article was originally published in 2019 and has been fully updated in March 2026 to reflect the latest Gmail security and...
MariaDB failed to start – Reasons and quick solutions
MariaDB failed to start errors literally make websites standstill. One of the typical error is Job for mariadb.service failed. See 'systemctl status mariadb.service' and 'journalctl -xn' for details. Unfortunately, this error may happen once the MariaDB installation...
phpMyAdmin cannot connect invalid settings – Quick fix!
phpMyAdmin Error: cannot connect: invalid settings. Getting these errors while accessing a database management tool is frustrating. But this error can be easily fixed by editing the configuration file. At Bobcares, we fix phpMyAdmin errors as a part of our Server...
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