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Running VPS business competing Amazon & Azure

by | Jul 27, 2012

Virtual Private Servers are the primary choice of customers who can’t afford to buy a Dedicated Server, at the same time need same amount of flexibility and control. This industry is facing a serious threat from Amazon and Windows Azure Cloud Platforms. This article is focused on running a VPS business which can compete with these cloud platforms.

 

A thorough understanding of the features that end customers looks for in these services and implementing them at much lower price tag is the key for running a successful VPS hosting services. Windows Azure is an open and flexible cloud platform that enables you to quickly build, deploy and manage applications across a global network of Microsoft-managed datacenters. The key features of Azure are:

 

* 99.95% monthly availability

* Supports different OS and frameworks

* Instant deployment

* Instant Scaling of resources

* Pay only for the resources used

* Quality customer support

 

Amazon Elastic Compute Cloud enables us to create a computing instance in Amazon’s network. The main highlights of these platform are:

* 99.95% availability

* Instant deployment and scalability of computing resources

* Web interface for managing firewall.

* Easy deployment using preconfigured images

* Custom configurations using custom images

* Pay for only the resources used

* Quality customer support

 

A normal deployment of a VPS server may take days with its regular routine of customer chating with the sales team, then another few days for the technician to set-up the server. Your website should provide the customers an option to create custom configurations, generate its cost and order it instantly. Providing predefined configurations and proper documentation of their pros and cons will also delight the customer. Once the customer has ordered the VPS, you should be able to deploy the server within hours.

 

Your plans should provide high availability. This can be implemented using high availability configurations like Xen Clusters. A lot of server virtualization technologies offers high availability configurations.

 

Another factor is instant scaling or resources. The customer may be anticipating high traffic in in the next day and he may need to scale up the resource instantly.Scaling of computing resource can be done instantly in most server virtualization technologies. An experienced support team can accomplish it in a few minutes. The only requirement is that you keep sufficient free resources in the hardware node. If the hardware node itself runs out of resources, you will need the DC technician to manually upgrade the resources. This can cause considerable downtime for server.

 

A web interface which allows the customer to login and perform tasks like viewing resource usage of his server, ordering new resources or servers etc will be an added advantage. The billing portal used by most hosting providers can be customized to implement these services unless you are using any third party applications like WHMCS.

 

Integrating a high availability configuration which provides instant scaling of resources coupled with quality customer support and competitive pricing will make the customer think twice before opting for Amazon or Azure.

 

 

The above is a very rough outline on Running VPS business competing amazon & azure , if you have any questions, we would be happy to talk to you! 🙂

 

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Bobcares provides Outsourced Web Hosting Support and Outsourced Server Management for online businesses. Our services include 24/7 server support, help desk support, live chat support and phone support.

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