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MailEnable webmail folders and messages not showing – How to fix it?

MailEnable webmail folders and messages not showing – How to fix it?

Emails form an indispensable part of a hosting account. In our role as Outsourced server support specialists for web hosts, we encounter and resolve many email server issues in both Linux and Windows servers.

Wrong configuration paths, registry errors, lack of synchronization, folder subscription problems, binary corruptions, anything can lead to webmail related issues in Windows servers. (more…)

How to protect your servers against Amnesia malware attacks

How to protect your servers against Amnesia malware attacks

Are you seeing files with any of these extensions in your server? – .01, .02, .amnesia, .[Help244@Ya.RU].LOCKED, .CRYPTOBOSS, .[byd@india.com].SON and .@decrypt_2017. If so, then your server is hijacked.

One of the major ransomware virus that is circulating now is the Amnesia malware. Once infected, it locks up your entire server files and encrypts them in such a way that you can no longer use them.

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Are your servers secure against Petya Ransomware attack?

Are your servers secure against Petya Ransomware attack?

Not soon after servers have started recovering from WannaCry ransomware, there is this new Petya ransomware which spreads rapidly to Windows servers via the networks.

Once infected, the Petya ransomware locks up your entire server files and encrypts them in such a way that you can no longer use them. The attackers then demand $300 Bitcoins as ransom to decrypt your data.

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Secure your Windows 2003 and 2008 servers from WannaCry ransomware

Secure your Windows 2003 and 2008 servers from WannaCry ransomware

WannaCry ransomware is all over the news now, causing the internet world to shake in doubt and fear. With over 200,000 computers in 150 countries being affected, the damage is really wide-spread.

For businesses and servers that are affected by this malware, the impact of this attack is huge and can lead to loss of business. As a result, it is important to secure your servers for ensuring their normal functioning. (more…)

How to fix “HTTP/1.1 New Session Failed” error in Odin Plesk Windows Virtuozzo VPS servers

How to fix “HTTP/1.1 New Session Failed” error in Odin Plesk Windows Virtuozzo VPS servers

In our role as Outsourced Tech Support for web hosts, we manage both Windows and Linux servers of our customers. In Windows Virtuozzo servers, one of the common errors reported by Odin Plesk web owners is “HTTP/1.1 New Session Failed“.

All sites in the server would suddenly start showing this error, and refuse to load. Sometimes the error goes off all by itself, but often times it’ll lead to a VPS restart. (more…)

IIS error tracing – How to use Process Monitor to diagnose IIS errors in Windows servers

IIS error tracing – How to use Process Monitor to diagnose IIS errors in Windows servers

In our role as Outsourced Tech Support for web hosts, trouble-shooting and maintaining IIS web servers is something our engineers do on a regular basis.

We’ve seen that, in Windows dedicated servers and VPS, users sometimes request assistance in troubleshooting HTTP errors. The IIS errors may not be very descriptive, and the log files may not contain all necessary information.

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Surviving the blue screen of death – How a Hyper-V Windows VPS fatal error was resolved

Surviving the blue screen of death – How a Hyper-V Windows VPS fatal error was resolved

I did nothing. It just crashes all the time!
So began a professional administration request at the help desk of a data center we managed. The customer’s unmanaged Windows 2008 R2 VPS started crashing one fine day without any apparent reason.

The event logs didn’t show anything out of the ordinary. So, the next step was to analyze the crash dump.

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My experience with SmarterMail

Last week, I had the privilege of migrating accounts and emails from Smartermail5.x off a Windows 2005 server to Smartermail7.x in a Windows 2008 server. I had very little experience with Smartermail and felt challenged, when I was assigned the task. Started the migration, and it seemed effortless and fairly simple. It was just a matter of copying files and folders from one server to the other. Much of the task was simplified, since I referred to a well written How To here

Even though the migration went on fine, I did face one major issue. None of the SMTP, POP or IMAP ports were accepting any connections and the result was ‘no service at all’. At first, I thought it was a firewall issue. I configured rules to allow all the needed ports in the server firewall, but the issue stayed. Finally, I could see that the service was still binding to the old servers’ IP address. This has to be manually edited in the mailconfig.xml file and once the change was made, a restart of the smartermail service did the trick.

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Windows Server 2008R2 SP1 Beta – 2 new features added!

Microsoft recently released the Service Pack 1 Beta for Windows Server 2008 R2. In its war with VMWare in the Virtualization sector, Microsoft has decided to showcase its own developments in the Windows Server virtualization platform via two key features: Dynamic Memory and RemoteFX. Both of which are now available via the SP1 Beta update.

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