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Role Of FCR In Improving Customer Satisfaction
FCR or first contact resolution, one of the most important IT support metrics has a vital role in improving customer satisfaction. First contact resolution includes the percentage of incoming service requests resolved during the first interaction with the customer,...
NCPA For Passive Checks – Using Nagios Remote Data Processor
Wondering about NCPA For Passive Checks? We can help you. Passive checks reduce the load on the Nagios server by reducing the number of active checks run. They are also useful for security-related and asynchronous events we wish to monitor. As part of our Server...
WMI errors in Nagios – Troubleshoot and fix the errors
Nagios Core and Nagios XI are capable of monitoring Windows machines via WMI. So it is best to troubleshoot WMI errors in Nagios as soon as possible. As part of our Server Management Services, we assist our customers with several Nagios queries. Today, let us see the...
WMI Error: Login to remote object in Nagios – How to solve it
WMI Error: Login to remote object Generally, we receive this error when we run the WMI Configuration Wizard. As part of our Server Management Services, we assist our customers with several Nagios queries. Today, let us see how we can resolve the WMI error, Login to...
Need at least 2 WMI samples% – How to resolve the error
Stuck with the error, Need at least 2 WMI samples%? We can help you. Recently one of our customers came across this error after executing the checkcpu wmi check. This can be due to permission issues. As part of our Server Management Services, we assist our customers...
Monitor Unconfigured Objects With Nagios
Wondering how to monitor unconfigured Objects With Nagios? We will help you. As a part of our Server Management Services, we help our customers with requests related to Windows. Today, Let us discuss how to monitor unconfigured Objects With Nagios. Monitor...
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How to install CloudPanel on Ubuntu 20.04
Wondering how to install CloudPanel on Ubuntu 20.04? We will help you. As a part of our Server Management Services, our Support Engineers assist with Software installations regularly. Let us now discuss the steps to install CloudPanel on Ubuntu. How to install...
Plesk error FPM initialization failed – How to resolve
The error "FPM initialization failed" triggers in Plesk mainly in three different formats. As a part of our Server Management Services, our Support Engineers helps to fix similar Plesk-related errors regularly. Let us today discuss the possible reasons and fixes for...
WordPress missed schedule error – How to resolve
Wondering how to resolve 'WordPress missed schedule error'? We can help you with it. As a part of our Server Management Services, our Support Engineers helps to fix similar WordPress errors regularly. Today, let us see how our Support Techs resolve WordPress missed...
DirectAdmin PhpMyAdmin error 500 – How to fix it
While accessing PhpMyAdmin from DirectAdmin panel, users often receive a 500 error. As a part of our Server Management Services, our Support Engineers helps to fix similar DirectAdmin-related errors regularly. Let us today discuss the possible reasons and fixes for...
The plesk-php7x-fpm service crashes during the reload after domain name change
The plesk-php7x-fpm service crashes during the reload after domain name change? How to resolve As part of our Server Management Services, we assist our customers with several PHP queries. Today, let us see how to resolve the error. Cause for plesk-php7x-fpm...
Drupal SMTP error “could not connect to smtp host”
Drupal users often receive the SMTP error "could not connect to smtp host" while sending mails from the site. As a part of our Server Management Services, our Support Engineers helps to fix similar Drupal-related errors regularly. Let us today discuss some of the...
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