by Manu Menon | Jun 13, 2024 | Latest, Server Management
KPI’s In Startup Marketing It is vital to learn about startup marketing KPIs. KPIs (Key Performance Indicators) are metrics that enable businesses to monitor their progress toward specific marketing goals. For startups, KPIs are vital for assessing performance, making...
by Nikhath K | Oct 30, 2022 | Latest, Outsourced Support
Welcome to the world of KPIs used in the outsourcing industry. This article offers you a closer look at the CSAT KPI. Customer Satisfaction or CSAT is one of the most used KPIs by businesses across the globe to monitor customer satisfaction. Continue reading to find...
by Nikhath K | Oct 29, 2022 | Latest, Outsourced Support
Welcome to the world of KPIs used in the outsourcing industry. This article offers you an in-depth look at the ART KPI. Average Resolution Time or ART is one of the most used KPIs by businesses across the globe to monitor customer satisfaction. Continue reading to...
by Nikhath K | Oct 23, 2022 | Latest, Outsourced Support
Are you new to the world of KPIs used in the outsourcing industry? Get ready for an in-depth look at the FCR KPI. First Contact Resolution Time or FCR is one of the most used KPIs by businesses and organizations worldwide to monitor customer satisfaction. Continue...
by Nikhath K | Oct 22, 2022 | Latest, Outsourced Support
Are you new to the world of key performance indicators used in the outsourcing industry? This article offers you an in-depth look at the NPS KPI. Net Promoter Score Time or NPS is a key metric used by businesses across the globe to monitor customer satisfaction and...
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