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How to fix “406 not acceptable” WordPress error

WordPress is the most popular website platform (32% of the internet on the last count), precisely because it is easy to manage.

But at times, due to certain web server restrictions, an attempt to update the site can result in the “406 Not acceptable error”.

And when website owners do not have a clue on why this error happens, they hit the panic button. (more…)

How to manage a Linux server? Our Linux admins explain

These days, you can get a server from AWS or Google Cloud within 1 hour.

The trouble is, these servers will have Linux as the operating system by default, which is a tough nut to crack for people who are familiar only with Windows or iOS. (more…)

The domain already exists in the Apache configuration : Causes and Fix

Billing automation tools like “WHMCS” help Web Hosts to create and edit accounts in a jiffy.

But things like high server load, database connection errors etc. can cause WHMCS to fail which results in partial creation or removal of domains.

And such partial entries on the server can cause domain recreation to fail with the error :

“The domain “abc.com” already exists in the Apache configuration.” (more…)

Tired of Drupal admin access denied error? Here’s how to fix it

For as long as Drupal has existed, users have seen this error one time or the other:

Access denied

You are not authorized to access this page.

It might have appeared after a site migration, a server update or for no reason at all.

Drupal admins won’t be able to login to the admin panel, and no amount of cache clearing, or browser restarts would solve the issue.

(more…)

2 causes for “550 REJECTED – Bad HELO – Host impersonating [DOMAIN]” & how to fix it

Mail errors. They hit you at your most vulnerable, and make you want to smash your laptop.

We know. Because we help website owners resolve email errors and other technical issues as part of our Outsourced Hosting Support services for web hosting providers.

Hosting users frustrated with cryptic email errors would submit a support request, and we’ll fix it for them in a few minutes.

Here’s an email bounce error we fixed recently in a Linux cPanel/WHM server: (more…)

How to fix “554 Too many recipients” email error

Here at Bobcares.com, we provide Outsourced Tech Support to web hosting providers. As part of our service, we resolve email errors posted by hosting users.

A common email bounce error we see in VPS and Shared servers is:

The rejected e-mail address was 'user@domain.com'. Subject 'My mail subject', Server Error: 554, Server Response: 554 Too many recipients, Server: 'mx.sender.com', Windows Live Mail Error ID: 0x800CCC79, Protocol: SMTP, Port: 587, Secure(SSL): No

This error is seen when people attempt to send group mails with a large CC or BCC list. (more…)

What is the cost of Web Hosting Tech Support?

Web hosting is a ruthless business. To survive and succeed as a web host, you’ll need to provide super fast services, high service uptime and 24/7 friendly support.

But it’s easier said than done. You’ll need to maintain your servers like a fine racing car, and be available 24/7 for your customers.

For that, you either end up spending all your time at office, or you pay through your nose to hire experienced web hosting technicians. (more…)

Email error 554 5.4.0 – What is it, and what are its causes

554 5.4.0‘ is a email bounce error that is usually seen after a server migration or a mail server reconfiguration.

Here at Bobcares.com, we help hosting providers (web hosts, VPS hosts, etc.) resolve such errors as part of our Outsourced Tech Support services.

A typical email bounce looks like this:

host xxx.xxx.xxx.xxx[yyy.yyy.yyy.yyy] said: 554 5.4.0 id=03742-03-6 - Rejected by next-hop MTA on relaying, from MTA(smtp:[zzz.zzz.zzz.zzzz]:31142): 554 5.4.0 Error: too many hops (in reply to end of DATA command)

(more…)

How to fix Mail error 450 – Top 5 causes and solutions

Bobcares.com provides Outsourced Hosting Support to Web hosts, VPS hosts and other hosting providers.

As part of our services, we resolve tech support issues posted by hosting users. In these support issues, a common category email error we see is:

Server Response: 450 4.x.x <name@domain.com>: Reason for the error

(more…)