Plesk Technical Support

Deliver top-notch Plesk hosting with 24/7, lightning fast tech support.

Website owners often require assistance in customizing Plesk hosting features and managing their web/mail services. With 24/7, personalized Plesk technical support, we help your customers maintain a secure, fast and reliable web and mail services on their domain.

How we help

24/7 emergency administration

Sluggish server response disrupts business of sites hosted in it. With 24/7 monitoring, we quickly identify a service deterioration, and restore failed services. If a server reboot is required, we liaise with your service provider get it done.
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Service configuration assistance

Webmasters often require assistance in customizing or troubleshooting hosting services. With fast, personalized support, we help your customers configure Plesk hosting features to meet their specific business requirements.
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Maintaining service performance

SEO ranking and popularity of websites are adversely affected by un-optimized database, resource heavy plugins, etc. We help Plesk account owners maintain domain reputation by resolving website performance bottlenecks.
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Account security assistance

Websites are subject to botnet attacks all the time which results in website defacement, spamming, malware hosting, etc. We help Plesk account owners quickly recover from a security issue, and restore domain reputation.
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Crash recovery assistance

A website update or a web application upgrade at times results in lost or corrupted data. We assist Plesk account owners recover from data loss through mail box repairs, database repairs, backup restores, etc.
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Account setup and migration

New customers need personalized assistance to get oriented with your service and hosting features. We help new Plesk account owners setup their name servers, configure mail service, migrate data, etc., with detailed step-by-step assistance.
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Account administration and upgrades

Webmasters often require more resources and features for their website as the site traffic grows. We help your customers grow with you by assisting them in adding services such as additional IP, SSL, increased quota, etc.

Pre-sales support

To grow your business, you cannot afford to miss any of your pre-sales queries. We learn all aspects of your business policies and Plesk service features, so that we can give your customers a convincing solution for their hosting needs.

End-user Technical Support

Provide expert assistance round the clock. 

Our experts are online 24/7 to help your customers resolve any service related issue over phone, email, help desk or live chat. We routinely fix issues that range from simple mail errors to complex boot errors. .sadasd

Recommended for: Hosting service providers who want to deliver prompt technical support 24/7. Our service includes:

Server Infrastructure Management

Ensure server speed, security & uptime.

We monitor and maintain your services so as to ensure high uptime, security and speed. Our experts make sure that your server doesn’t go through an un-scheduled downtime, and in case of failues, restore services within minutes.

Recommended for: Server infrastructure owners who need expert assistance in ensuring high quality of service. Our service includes:

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24/7/365 availability

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100% white labeled

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Email & Help desk support

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US based phone support

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Live chat support

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Response and resolution time SLAs

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Dedicated quality assurance team

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VM/Web hosting specialization

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Certified information security

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Certified support quality

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Security monitoring

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Performance monitoring

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Server health monitoring

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24/7 emergency support

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Periodic server hardening

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Regular performance optimization

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Vulnerability monitoring and patching

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Timely system updates

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Backup & DR management

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High availability maintenance

Unrivaled Expertise and Collective Experience Of Over 250 Engineers

Like how you wouldn’t trust a pharmacist to do a surgeon’s job, we don’t trust anyone who can spell “server” to manage your servers. That is why we insist on a degree in Computer Science Engineering for everyone in our team. In this way we know that when things get serious each member in our team can dive deep into their 4 years of hard-earned knowledge in Networking, Operating System, Coding and more to quickly engineer a solution.

One superhero is awesome. But then we went ahead and filled our ranks with more than 250 superheroes who help each other by sharing their knowledge and experience. That makes the Bobcares Engineering Services a formidable force in server infrastructure management. No matter what challenge comes our way, we’ll have a solution, usually within minutes.

Customer Testimonials

What an amazing team and company! The solved my emergency server issues in a few hours and saved me a lot of embarrassment from my clients. I am now a full customer of Bobcares and they will be looking after all my servers going forward. Thanks again, great work!

Rick Hope

Managing Director, Statuo

I have been a Bobcares customer for many years. They have become part of my company and part of my life. They care about my business and also about me. You know this is more than a job for them. They care about their customers. 

Dale Crow

Founder & CEO, GH1 Hosting

I am very happy with the services provided for our SaaS security products by Bobcares – we have found them to be a great partner for all support activities and remote-hands work. I would totally recommend this team!

Anirban Banerjee

Founder, Stop The Hacker

Got Questions?

We’ll be happy to answer. A server specialist will get back to you within 12 hours.

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