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Magento admin URL shows 404 error – Steps to handle this error

by Lakshmi Vijayakumar | Dec 28, 2018 | Magento, Server Management

Today when I log in, my Magento admin URL shows a 404 error page. Please fix this. That was a recent support ticket received at out Server Support department where we resolve support queries for web hosts. Magento store owners face this error after installing or...

Reset root password on DigitalOcean server – Do it in 5 minutes

by Lakshmi Vijayakumar | Dec 27, 2018 | DigitalOcean, Server Administration

A root user is the most privileged user on DigitalOcean Droplets and has complete power on it. But, what if the root user loses or forgets the password? So, how do they login? At Bobcares, we often receive requests from DigitalOcean Droplet owners to reset their root...

‘554 invalid DNS PTR resource record’ – 2 easy steps to fix this error

by Lakshmi Vijayakumar | Dec 26, 2018 | Technical Support

Email errors are quite irritating, especially if they are abstruse like this “554 invalid DNS PTR resource record”. Here, the error message shows that the recipient rejects the email because of the invalid PTR record. But, what’s this PTR record? Do...

Uninstall phpMyAdmin in DigitalOcean Droplet – Common errors and Fixes

by Lakshmi Vijayakumar | Dec 24, 2018 | DigitalOcean

phpMyAdmin provides Droplet owners with a user-friendly interface for MySQL database management. But, sometimes Droplet owners need to uninstall phpMyAdmin, because it’s unusable, outdated, or unnecessary. At Bobcares, we often receive requests from users to...

‘SSH connection refused’ in DigitalOcean – Why SSH kicks you out?

by Lakshmi Vijayakumar | Dec 23, 2018 | DigitalOcean

SSH clients like PuTTY, OpenSSH, etc. provides users with a seamless way to manage their servers. But, users can occasionally come up with server side errors, like ‘SSH connection refused’ in their DigitalOcean Droplets. How can I fix it with this little...
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