5 key points in the Linux server maintenance checklist for a world class hosting experience
Many web hosts prefer Linux servers due to security, stability and open source factors. But even Linux servers come with vulnerabilities and other server issues. That makes it vital to have an efficient Linux server management services to manage your servers.
Bobcares’ Linux server management services covers a wide range of tasks such as server administration, preventive maintenance and 24/7 emergency support that helps maintain your servers stable and services available 24/7.
Today, we’ll give you a sneak peak into our Linux server maintenance checklist, which includes the major tasks that we cover in our server management services and we’ll see how it benefits web hosts.
Benefits of Linux server maintenance services
With an expert Linux server maintenance services, you no longer have to worry about server alerts, performance issues or upgrades. Instead, you can focus on what requires your attention the most – grow your business.
1. High availability
With 24/7 expert service monitoring, we detect a server issue as soon as it pops up, and resolve it before the end customers get affected. This helps to provide the uptime guarantee to the customers for their web sites.
2. Fool-proof security
We give topmost priority to server security. Timely patches and software updates help us to reduce the impact of software bugs or security issues on the servers. Firewalls and backups are two major tools that aid us in ensuring server security and data.
3. Improved performance
Our ongoing server performance audits help us to detect any slowness issues on time. With our complete server management solution, we’ve been able to improve server performance by tweaking the services and server metrics.
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What is included in our Linux server maintenance checklist?
The major tasks performed by our Linux Server Administrators as a part of our Linux server management services include:
1. Initial server design and setup
Server hardware specifications are not easily changeable, once it goes live into production. Analysing the business requirements and choosing the apt server architecture and software, plays a crucial role in Linux server management.
In our Linux server maintenance checklist, the first and foremost task we do is, designing the right server architecture, choosing the hardware specification and required server software, based on the web hosting requirements.
From software installation to backup management, we cover all the basic server management tasks in this initial setup. With periodic server performance audits and data recovery tests, we validate the effectiveness of the tasks performed.
2. Fool-proof server security
Even a minor security incident can affect service reputation, which is why we give server security, a pivotal role in our Linux server maintenance checklist.
All customer data and server information are important. Being a ISO 27001:2013 certified organization, Bobcares is keen on protecting all your server data using the strictest security standards in the industry.
We follow a 360 degree comprehensive security hardening process in the servers, which includes:
- Securing the web server with custom rule sets and security modules to block hack attempts and user abuse.
- Ongoing server security monitoring, emergency patching during vulnerabilities and periodic server hardening.
- Regular server scanning process to detect and block malware, rootkits and other processes that can harm the server.
- Updating outdated server and application software, while ensuring zero service downtime for the websites in it.
- Securing all critical services in the server such as SSH, SSL, Email, Database, Control panel, and so on.
- Configuring the firewall rules to accept only valid incoming/outgoing connections on relevant server ports.
- Mounting the server partitions in a secure manner to avoid execution of malware or suspicious processes in the server.
- Restricting the binaries and compilers for only privileged users, to avoid any user executing unwanted scripts.
- Hardening the server to protect it from attacks such as SYN flood, DOS attack, SQL injections, and many more.
- Repairing the corrupt binaries, databases and other tools in the server, to prevent them from being exploited by attackers.
3. 24/7 expert monitoring
Quick detection of performance and service related issues is critical in maintaining the web hosting QoS (Quality of Service). We configure custom scripts and monitoring systems that keep track of all major server events.
With our 24/7 expert server monitoring and proactive administration, we are able to generate a high responsive and zero downtime server environment in our customers’ Linux infrastructure.
Our Linux server management services consist of managing the multiple services in it, such as the web, database, email, SSH, FTP, Control panel, SSL and so on.
Other critical server parameters such as hard disk health, disk space usage, server load, network speed, etc. are also given special attention in our Linux server maintenance checklist.
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4. Performance optimization
Both visitors and SEO ranking would abandon websites that are slow or inaccessible. That’s why it is vital to ensure a high speed and high available web site experience to the web hosting customers.
During the initial server setup, we optimize the service settings to deliver lightning fast performance. Coupling that with our periodic performance tuning, we are able to ensure top-notch service performance.
From kernel optimization to database and web server tweaks, fine-tuning all server resources and configuration settings to enable provisioning of fast and reliable online services, takes up a major position in our Linux server maintenance checklist.
We design, build and maintain high performance systems such as mail gateways, anti-spam clusters, database clusters and replicas, and all server infrastructure that help ensure world-class application performance.
By adopting the latest technology that is ideal for the server, and by keeping them feature-rich and streamlined to support a growing user base, we deliver fast web sites over a stable network.
5. Customer support
Lights are always on at Bobcares. We have expert server specialists round the clock, to promptly resolve server issues and provide timely updates to your customers who are spread around the globe.
Our flexible and easily scalable plans at highly competitive pricing, lets web hosts leave their servers and customers in safe hands. They can focus on their core business without worrying about any emergencies.
Bobcares engineers are always focused on resolving an issue from its scratch. We detect the root cause of an issue and fix it, which helps to prevent the recurrence.
We handle all aspects of Linux server management, such as end-user tickets, migrations, disaster recovery, 3rd party software, restorations, etc. via multiple support channels – phone, email, live chat, etc.
With the help of our quality analysts team, we are able to review our customer interactions and issue debugging, and make sure that the customers are provided with quality support that would delight them.
If you’d like to know how you can better serve your customers with our 24/7 efficient Linux server management services, we’d be happy to talk to you.