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Get Closer Get Connected

by Hamish Oscar Lawrence | Mar 28, 2009 | Magento, Server Administration

Like last year, Bobcares was a Gold Partner this year too, for the WebhostingDay 2009. I had a great time at this year’s conference. It gave me a chance to meet people and catch up some very interesting conversations with them. According to the organisers, there were...

It means more than just Happy Customers :: Effective Complaint Handling

by Hamish Oscar Lawrence | Mar 21, 2009 | cPanel, Technical Support

Customer is the blood-line of any industry. Customer Satisfaction involves the extent or the degree to which, a company’s services meet the requirements of its customer. It is mandatory for ISO certified companies to measure their customer satisfaction, and to...

Roll Ruby On Rails in Windows :: Installation

by Hamish Oscar Lawrence | Mar 18, 2009 | Server Administration

Ruby on Rails is an open source web application framework that is defined for the Ruby programming language. Also known as RoR, it uses the Model-View-Controller (MVC) architectural pattern to organize application programming. Some of the advantages of the Ruby...

How Web Hosts can use Customer Surveys to retain customers

by Hamish Oscar Lawrence | Mar 13, 2009 | cPanel, Technical Support

Yes, it's a bad economy. We all know that. If being bombarded with bad news wasn't bad enough, it's even harder when this reality dawns on your own business. How can Web Hosts or for that matter any business deal with the recession? While there are many ways, I would...

Virtual Private Networking with Windows Server 2003 :: Overview

by Hamish Oscar Lawrence | Mar 9, 2009 | Server Administration

Consider a business organization that has its facilities spread across the country or around the world. There is one thing that it will need - a way to maintain fast, secure and reliable communication amongst all its branches. There are also many organizations which...

Server Management Solutions :: Stay away from Cracks and Hacks

by Hamish Oscar Lawrence | Mar 6, 2009 | cPanel, Server Administration, Technical Support

Server Management is not about just having someone to check if your server is online. Server Managers are the ones you entrust to see that your server software is up to date, the security patches that you have in place are working, the firewall of the server is secure...