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VNC Server is not currently listening for cloud connections

by | Apr 19, 2021

Wondering how to fix ‘VNC Server is not currently listening for cloud connections’? We can help you.

Often Windows user’s come across this error when VNC services cannot establish a connection between our device and the remote computer.

Here at Bobcares, we get requests from our customers to fix similar issues as a part of Server Management Services.

Today let’s see how our Support Engineers fix ‘VNC Server is not currently listening for cloud connections’ issue for our customers.

 

What causes ‘VNC Server is not currently listening for cloud connections’ error?

A typical ‘ VNC Server is not currently listening for cloud connections’ error  looks like the one given below:

VNC Server is not currently listening for cloud connections

Let us see the common causes for this error:

1. The remote computer is not connected to the Internet
2. The remote computer is asleep
3. After that, we need to check If we have disabled cloud connections in VNC Server’s Options dialog, under the Connections heading.

Steps to fix ‘VNC Server is not currently listening for cloud connections’ error

Let us see the steps that our support engineers followed to fix the error.

1. Firstly, check whether the remote computer is connected to the Internet. If it is not, we will not be able to connect.

2. It may be that the remote computer is asleep. It is advisable to prevent a remote computer sleeping or hibernating while remote access is required:

* Windows: In Control Panel > Power Options > Change when the computer sleeps, make sure Put the computer to sleep when plugged in is Never.

* Mac: In System Preferences > Energy Saver, make sure Prevent computer from sleeping automatically when the display is off is selected.

3. After that, make sure cloud connections in VNC Server’s Options dialog, under the Connections heading.

VNC Server will be functioning correctly if there is a green tick (and no error messages) displayed in its Status dialog.

As a final thing to try, please try restarting VNC Server and/or the computer running VNC Server. In Windows, this can be done via the Services utility. For Mac/Linux, right click the VNC Server icon in the system tray (by the clock) and click Stop VNC Server. Then, launch VNC Server from Applications menu.

[Need assistance? We can help you]

Conclusion

In short, we saw the steps that our Support Engineers follow to fix VNC ‘Timed out waiting for the response from the host computer’ error for our customers.

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