Call Us! 1-800-383-5193
Call Us! 1-800-383-5193

OnApp Support, Monitoring, Upgrades & Maintenance

Bobcares team of highly reviewed and certified engineers are here to help maintain, fix and monitor your OnApp cloud environment

Plans and Pricing

Shared Support

OnApp Emergency

As low as $39/hour
  •    24/7 on-demand support
  •    30 minutes response
  •    Direct Skype access
  •    Limitless server support*

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 Dedicated Support

OnApp Support

As low as $29.6/hour
  •    Server installation & configuration
  •    Error troubleshooting
  •    24/7 availability
  •    Limitless server support*

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All In One Support

End-user Support

As low as $75/month
  •    24/7 availability
  •    Helpdesk, phone & live chat
  •    100% white label services
  •    Industry leading response time SLA

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*Limitless Server Support does not put a limit on the number of servers or VMs supported. You will have 24/7 access to server experts for proactive and on-demand server administration activities, as long as it falls within your total 36 hours/year (Annual billing plan) or your total 3 hours/month (Monthly billing plan) quota.

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We are rated highly

Bobcares & OnApp

OnApp support, maintenance, installation, update & upgrade and monitoring provider

Whether it be a small virtual machine private cloud or a large multi-datacenter deployment public cloud deployment, Bobcares is here to help you. Bobcares has industry leading SLAs for all tasks associated with your cloud environment. We’re ready to assist you immediately with any issue you have.

OnApp performance & optimization

OnApp can take a lot of time to configure for optimal performance. Here at Bobcares, with a large team of cloud technology enthusiasts, we’ve spent 20 years working within large cloud environments and we’ve soon the good, the bad and the ugly. We commit to you that we will optimize your installation for optimal performance, and we’ll do it with industry leading SLAs. There is a wide range of tools for OnApp optimization and we help each client understand what is best for them

OnApp emergency administration

Hypervisor Issues, Control server issues, emergency patches, localized virtual machine issues, platform exploits – a lot of things can affect service quality in a OnApp environment. We keep a close eye on the health of your install, and quickly resolve systems issues before it can affect service quality.

OnApp monitoring

All systems get their share of issues and OnApp is not immune to them. By having a large suite of monitoring tools, especially at the control, hypervisor & storage layer, Bobcares has all the tools to monitor & maintain all OnApp installs.

OnApp security & audits

Bobcares pays a lot of attention to the security of software and hardware that is deployed heavily across the internet, including public clouds. OnApp security is something we pay a lot of attention to, not just because we have many OnApp clouds under our management but also because we’re fans of the OnApp platform. We give all of our clients the necessary updates, along with tools like backups, to ensure that security is never something they need to think about. Bobcares takes pride in auditing the installs of our users on a regular basis.

OnApp development

At Bobcares, we have a bunch of talented engineers familiar with OnApp and many of the languages developed against it natively. We’re extremely familiar with their API. We’re ready to help you deploy your OnApp environment with some custom integrations or features that take you beyond your competitors. Any task, small or large, we are ready to help.

Our Promise

To provide professional and caring outsourced support & server management services.

To provide 24/7/365 certified server administrators working to an industry-leading SLA for you and your customers.

Provide high-quality outsourced support services with flexible billing options to match your company’s needs.

Our customers our work

We go the extra mile to make our customers not just happy, but delighted with our service.

Trustpilot logo
As reviewed in TrustPilot on 4th Feb 2020.

Bobcares responded to my ticket within 15-30 minutes. Engineers are very knowledgable and it seems they already have SOP on every case. There is written NDA in the beginning of services so that gives better assurance on confidentiality.

Choirul Amri

Founder, Tekmatrik

google testimonial

As reviewed in Google on Feb 27th 2020.

Bobcares is amazing. I operate a small website hosting company for small businesses and associations that are looking for reliable service and I couldn’t provide it without Bobcares! Their response time is almost immediate and they are so thorough!

It is a pleasure working with them and at a small fraction of the cost of a full-time IT department it allows me to keep my costs low to my customers!

Greg Zilberfarb

Founder, My CloudHosts, LLC

google testimonial

As reviewed in Google on Oct 11th 2019.

I’ve been using Bobcares for nearly 3 years and they have been fantastic, couldn’t recommend them enough.

Nathan Platt

Managing Director, Solid Blue Liquid Hosting

Got Questions?

We’ll be happy to answer. A server specialist will get back to you within 12 hours.