by Visakh S | Sep 6, 2018 | Server Administration
Running a business can be hard. And it can be especially hard for small companies that doesn’t have a big staff strength. As an SMB owner, you’re always pressed for time. From sales & billing to product development & marketing, everything waits for...
by Visakh S | Sep 5, 2018 | Technical Support
Running an online service business can be hard. You have a budget to stick to, but you’ll also need to provide 24/7 tech support, to prevent your customers going to your competitors. Technical support outsourcing is a great way to keep costs down while...
by Veena Venugopal | Sep 4, 2018 | Server Administration
‘550 no rDNS entry for xxx.xxx.xxx.xxx’ means that there is no reverse DNS record for the sending email server. You may see this error in logs : Tue 2018-09-04 10:36:46: <– 550-Sending server has no reverse DNS (PTR record) Or you may get a bounce...
by Visakh S | Sep 3, 2018 | Technical Support
Customers remember positive support experiences, talk about it and promote your brand through word-of-mouth. Turning each customer interaction into a positive experience requires a team with truly exceptional skill set. Our US based Phone Support team provides 24/7...
by Veena Venugopal | Sep 1, 2018 | Server Management
‘554 5.4.0’ is a email bounce error that is usually seen after a server migration or a mail server reconfiguration. Here at Bobcares.com, we help hosting providers (web hosts, VPS hosts, etc.) resolve such errors as part of our Outsourced Tech Support...
by Visakh S | Aug 31, 2018 | Server Management
Bobcares.com provides Server Support to Web hosts, VPS hosts and other hosting providers. As part of our services, we resolve tech support issues posted by hosting users. In these support issues, a common category email error we see is: Server Response: 450 4.x.x...
by Reeshma Mathews | Aug 30, 2018 | Server Management, WordPress
WordPress is a commonly used and easily manageable CMS software for websites. But a simple configuration error can end up breaking the website. 404 error usually happens in websites when there is a broken link or missing page in it. A website with broken links would...
by Veena Venugopal | Aug 25, 2018 | cPanel, Server Management, Technical Support
Bobcares.com provides Server Support to Web hosts and other hosting providers. And as part of our services, we also resolve technical support queries posted by hosting users on a daily basis. Recently, we had the following query posted to us : The user is facing disk...
by Reeshma Mathews | Aug 24, 2018 | cPanel, Technical Support
At Bobcares, we often deal with account migrations for web hosts, in our role as Outsourced Tech Support engineers. A common concern users have during such migrations is a way to verify their websites before they go live. Today, we’ll discuss about how to...
by Veena Venugopal | Aug 23, 2018 | FTP, Server Management
At Bobcares, we provide 24/7 expert support, monitoring and preventive maintenance to all our customers. And as part of our service, we sometimes have to fix numerous issues coming from various client, all in a day. ‘552 Transfer aborted, Disk quota...
