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Apache high memory usage – 5 easy ways to fix it

by Veena Venugopal | Mar 31, 2019 | Apache, Latest, Server Management

Apache is popular, but it often gets a bad rap for poor performance. Apache high memory usage is found to cause slow sites, page timeouts, and more. And here at Bobcares, our Support Engineers help web hosts, digital marketers and other online businesses keep their...

Error “Failed to authenticate on SMTP server with username” – Causes & fixes

by Veena Venugopal | Sep 12, 2018 | Server Administration

Almost every PHP application relies on mail functions to send contact requests, newsletters, and more. The most secure way to send these mails is to use SMTP authentication – that is, the PHP app uses a username and password to transfer mails to an SMTP server....

‘550 No rDNS entry for x.y.z.n’ explained and resolved

by Veena Venugopal | Sep 4, 2018 | Server Administration

‘550 no rDNS entry for xxx.xxx.xxx.xxx’ means that there is no reverse DNS record for the sending email server. You may see this error in logs : Tue 2018-09-04 10:36:46: <– 550-Sending server has no reverse DNS (PTR record) Or you may get a bounce...

Email error 554 5.4.0 – What is it, and what are its causes

by Veena Venugopal | Sep 1, 2018 | Server Management

‘554 5.4.0’ is a email bounce error that is usually seen after a server migration or a mail server reconfiguration. Here at Bobcares.com, we help hosting providers (web hosts, VPS hosts, etc.) resolve such errors as part of our Outsourced Tech Support...

How to fix ‘Account is full, Quota exceeded’ issue

by Veena Venugopal | Aug 25, 2018 | cPanel, Server Management, Technical Support

Bobcares.com provides Server Support to Web hosts and other hosting providers. And as part of our services, we also resolve technical support queries posted by hosting users on a daily basis. Recently, we had the following query posted to us : The user is facing disk...
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