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Are your servers secure against Petya Ransomware attack?

by Reeshma Mathews | Jun 28, 2017 | Server Administration

Not soon after servers have started recovering from WannaCry ransomware, there is this new Petya ransomware which spreads rapidly to Windows servers via the networks. Once infected, the Petya ransomware locks up your entire server files and encrypts them in such a way...

How to increase session timeout in Blesta

by Reeshma Mathews | Jun 28, 2017 | Server Administration

The ‘Session timeout’ in an application refers to the event occurring when a user stays idle on a web site during an interval. This time out value is set by the web server and can affect running applications. When the session times out, the user’s...

How to fix backup download error in Blesta

by Reeshma Mathews | Jun 27, 2017 | Server Administration

In our role as Server support specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. Blesta is a customer management, billing, and support system for web hosting providers, which is being...

How to update invoice currency in Blesta to reflect yours

by Reeshma Mathews | Jun 27, 2017 | Server Administration

In our role as Server support specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. Blesta is a customer management, billing, and support system for web hosting providers, which is being...

How to disable automatic invoice mails in Blesta

by Reeshma Mathews | Jun 27, 2017 | Server Management

In our role as Server Support specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. Blesta is a customer management, billing, and support system for web hosting providers, which is being...

Fixing error “Access to API is disabled” in Plesk servers

by Reeshma Mathews | Jun 26, 2017 | Plesk, Server Administration

In our role as Server support specialists for web hosts, we manage web servers with various control panels such as Plesk, cPanel, DirectAdmin, etc. With our years of experience and expertise handling the various control panel related issues in servers. we’ve been able...

How to fix ‘WordPress error: Call to a member function do_action()’ in Plesk servers

by Reeshma Mathews | Jun 26, 2017 | Plesk, Server Administration, WordPress

In our role as Outsourced hosting support specialists for web hosts, we manage web servers with various control panels such as Plesk, cPanel, DirectAdmin, etc. With our years of experience and expertise handling the various control panel related issues in servers....

What is clustered hosting? How to set it up for your web hosting?

by Visakh S | Jun 26, 2017 | Server Management

Clustered web hosting is the latest trend in hosting industry, where cluster of multiple servers have replaced a single dedicated server in hosting the web sites. In our role as Server Support Techs for web hosting companies, we configure and manage hundreds of...

How to fix PBAS error ‘The specified language pack is installed but not enabled’

by Reeshma Mathews | Jun 24, 2017 | Server Administration

In our role as Server support specialists for web hosts, we perform VPS provisioning services, along with configuring and managing these instances. Recently we faced an issue with a new order in PBAS (Plesk/Odin Business Automation Standard). It failed to provision...

How to disable custom user.ini files in public_html for Easyapache 4

by Reeshma Mathews | Jun 24, 2017 | Apache, Technical Support

In a recent post on how to allow users to configure their custom PHP settings, we discussed the steps to enable custom php ini in cPanel servers with suPHP using EasyApache 4. But in a shared server environment, it is usually not advisable to allow customers to have...
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