by Reeshma Mathews | Jun 24, 2017 | Technical Support
Managing the customer accounts and provisioning orders via hosting platforms such as WHMCS, is a key task that we perform in our role as Outsourced hosting support specialists for web hosts. WHMCS sends notifications to users and admins in the server, in many...
by Reeshma Mathews | Jun 23, 2017 | cPanel, Server Administration
Backups can be stored in any location, from the same server to a remote one. For redundancy and better reliability, we recommend storing backups in remote locations. Remote backups can be configured via FTP or other backup scripts. During the backup process, server...
by Reeshma Mathews | Jun 23, 2017 | cPanel, Litespeed, Server Administration
In cPanel servers that are running Lightspeed web server, we recently came across an issue after the latest cPanel update. The temporary URLs to access domains (IP/~username) stopped working. While temporary URLs are disabled in some servers to protect bandwidth and...
by Reeshma Mathews | Jun 23, 2017 | cPanel, Server Administration
Backups are inevitable for business uptime. Disasters such as a hard disk crash, may strike any moment, and having latest server backups handy helps in getting your business back and rolling without much downtime. But many often, web hosts configure backups, but never...
by Reeshma Mathews | Jun 22, 2017 | cPanel, Server Administration
While running a cPanel hosting business, many often you may get contacted by your customers who complain that they can’t access cPanel. Inability to access cPanel can hinder with their website updates and other functions, thus causing customers to complain. In...
by Reeshma Mathews | Jun 22, 2017 | cPanel, Technical Support
cPanel/WHM is the most commonly used control panel in hosting industry. In our role as outsourced hosting support specialists for web hosting companies, we resolve many errors related to the control panels. Using the WHM, it is easy manage various services in the...
by Visakh S | Jun 21, 2017 | Plesk, Server Administration
Bobcares.com provides outsourced hosting support to web hosting companies. Along with providing end-user tech support, we help web hosts troubleshoot errors in hosting systems such as Billing Software, Ticketing System, Control Panel, and more. We’ve recently...
by Visakh S | Jun 21, 2017 | cPanel, MySQL, Server Administration
Bobcares.com provides outsourced hosting support to web hosting companies. As part of our services, we regularly update applications and operating systems of web hosting servers to keep them secure. When executing a control panel upgrade in some cPanel/WHM servers, an...
by Reeshma Mathews | Jun 21, 2017 | Technical Support
Failed to start service : Failed to start BIND : Starting named: [FAILED] This is a commonly seen errors in web servers, when your DNS service fails to start. As DNS is vital for your websites to resolve, ‘named failed’ obviously means your websites have...
by Reeshma Mathews | Jun 21, 2017 | Technical Support
One of the best practices in server management services is to secure your servers to protect it from hacks or attacks. But sometimes you secure it so well that you may accidentally lock yourself out from the server. Wrongly entering your account password multiple...
