by Reeshma Mathews | May 17, 2017 | Server Administration
WannaCry ransomware is all over the news now, causing the internet world to shake in doubt and fear. With over 200,000 computers in 150 countries being affected, the damage is really wide-spread. For businesses and servers that are affected by this malware, the impact...
by Reeshma Mathews | May 16, 2017 | ovirt
Many web hosting companies use a single interface such as WHMCS to manage support, billing, account, domain management, etc. Our Hosting Support Engineers support several web hosts that use WHMCS to manage accounts. Some of these companies use oVirt to sell VPS...
by Reeshma Mathews | May 9, 2017 | Server Management
OS upgrades can get cumbersome at times, causing server down time or improper web site functioning. That is often the reason why some hosting providers shy away from upgrading their server OS in a timely manner. But updating the server OS to the latest stable version...
by Reeshma Mathews | Apr 4, 2017 | Technical Support
In our role as Outsourced server management specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. WHMCS is a customer management, billing, and support system for web hosting providers,...
by Reeshma Mathews | Mar 28, 2017 | Server Administration, Technical Support
Different customers prefer different modes of communication. While one person may be comfortable typing emails, other one may prefer a direct phone conversation. Urgency of the support request, convenience of the customers and availability of the channel also...
by Reeshma Mathews | Mar 22, 2017 | cPanel, Server Management, Technical Support
Imagine that you are in the midst of an Ad-campaign and is dependent too much on e-mails. What if your mail server suddenly goes down and it majorly affects your business? Obviously, you’d be frustrated. Server uptime is therefore, always the utmost priority in...
by Reeshma Mathews | Mar 10, 2017 | Server Administration, Server Management, Technical Support
Web servers plays an integral role in web hosting, as they help render lightning fast websites for online businesses. But improperly configured or inadequately maintained web servers can cause website downtime and loss. In our role as Outsourced Tech Support for web...
by Reeshma Mathews | Mar 9, 2017 | cPanel, Technical Support
What all data should I backup? How often should I backup? How long should I keep the backup data? Where should I store the backup data? These are some of the common questions web hosts have, while deciding on a cPanel backup management system. In our role...
by Reeshma Mathews | Mar 7, 2017 | cPanel, FTP, Server Management, Technical Support
FTP is a commonly used service by web users to transfer files, but it is inherently not secure. Stealing FTP login details is one of the most common ways by which websites are hacked. It is easy for a hacker to sniff login details from an insecure network. In our role...
by Reeshma Mathews | Mar 7, 2017 | cPanel, cPanel migration
Our cPanel Server Specialists support the server infrastructure of hundreds of hosting companies around the world. We perform server migrations very often for these companies in response to hardware failure, infrastructure upgrade sor even security incidents. One...
