by Reeshma Mathews | Mar 4, 2017 | Apache, Server Management
In our role as Server Support Engineers for web hosting companies, server health monitoring and maintenance is a routine activity we perform in our customers’ servers. A common issue we notice during server monitoring is the server load intermittently going...
by Reeshma Mathews | Mar 2, 2017 | Technical Support
Protecting mail servers from being used as Linux SMTP open relays, is a major security task we perform as a part of our Dedicated Tech Support services for web hosting providers. An open mail relay is an SMTP server that allows any host to send mails through it. If it...
by Reeshma Mathews | Mar 1, 2017 | FTP, Server Management, Technical Support
Managing FTP servers – Proftpd and Pure-ftpd – is a task we perform as a part of our role as Outsourced Tech Support engineers for web hosting companies. “530 Login incorrect” is a common error noted in Proftpd servers when users try to...
by Reeshma Mathews | Mar 1, 2017 | Server Management
Often web hosts get contacted by account owners who are unable to send or receive emails via Outlook. The error message they see in their Outlook would be: Task ‘account@domain.com – Sending’ reported error (0x80042109) : “Outlook cannot...
by Reeshma Mathews | Feb 28, 2017 | cPanel, Plesk, Technical Support
Performing server migrations play a critical role in our Outsourced Tech Support services for web hosting companies. A business expansion or need for enhanced security, anything can trigger a server migration. cPanel and Plesk are the major control panels used in web...
by Reeshma Mathews | Feb 27, 2017 | cPanel
Security is one of the major concerns we tackle in our Outsourced hosting Support for web hosting companies. Server compromises can lead to financial loss and affect the business credibility. With our expertise managing hundreds of cPanel servers for web hosts, we...
by Visakh S | Feb 25, 2017 | Technical Support
SHA1 (Secure Hash Algorithm 1) is a popular cryptographic method used to secure eCommerce websites, backups, software updates, document signatures and more. On 23 Feb 2017, Google announced that they were able to crack SHA1 by using a collision attack dubbed...
by Reeshma Mathews | Feb 24, 2017 | cPanel, Server Administration
Server owners often encounter disasters in the form of hard drive crash or network failure. To safeguard their business, its crucial for hosting providers to minimize the calamities caused, mainly downtime and data loss. In our role as Outsourced Tech Support for web...
by Reeshma Mathews | Feb 23, 2017 | MySQL, Server Management, Technical Support
Many websites run applications that are database driven. Fetching the data from relevant databases and delivering the contents dynamically to a web page, is what most of these applications do. As the data content or traffic increases, we’ve seen that these...
by Reeshma Mathews | Feb 22, 2017 | Server Administration, Technical Support
AWS EC2 instances are computing services that can be used to host web services and applications. These instances belong to an Amazon virtual cloud and they can be accessed with the help of IPs in your specified range. In our role as Outsourced Tech Support for web...
