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March 19th, 2013

Parallels Cloud Server 6 : To upgrade or Not to upgrade?

by bob,
Guru


Ex-colleague: “Parallels has released a new product. It’s superb!”
Me: “What’s it called?”
Ex-colleague: “PCS6…”

 
And this is how I first came to hear about PCS6 aka Parallels Cloud Server 6. This conversation occurred about a week before PCS6’s official launch on November 6, 2012. For the remainder of our chat, my ex-colleague went on to extol the benefits of the software. Truth be told, he really had me interested in this new direction that Parallels seemed to be headed in.
 
Parallels Cloud Server, for people who are new to the concept, combines the features of Parallels Server Bare Metal, Virtuozzo and Cloud technologies. Read the rest of this entry »

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August 14th, 2012

Physical Vs Virtual server : Which one should you choose?

by bob,
Guru

When almost every business around you is moving towards virtualization, it is important to review some of the facts before making a final decision on your hosting solution. I shall provide some facts that may help you to decide what solution will be best for your growing business.


Virtualization

Virtualization is basically a consolidation of number of physical servers onto a more powerful machine capable of handling the increased load. Generally physical servers use only a small portion of the total CPU, RAM, and I/O, it makes sense to get more out of your hardware.


Dedicated Servers

For every new technology that came, people will adapt and use what works best for them, while others do it in the old fashion way. Let’s check some facts.


1. Cost

The first reason to virtualize is to save money. This may be hardware, human resource, or energy related savings. An ideal virtualization plan should result in lower equipment, power, management and hardware costs. Most businesses will review their current situation and determine where they can save money.

The cost of buying individual servers is much higher than virtualization. Even though you may save costs on hardware, the costs of the virtualization software and licensing may be high. You may have to treat each virtual server as a physical instance like before, so normal licensing costs for each virtual server stays as same.

2. Performance

Performance is not as good if you increase the work load for a single machine must handle. While the virtualization hardware is getting faster and faster each year, you still have more resources being used with virtualization. Performance needs for an application should to be addressed on a case by case basis.

Many dedicated servers are only using about 20% of their computing capacity. This is a waste of usable resource and also one of the main reason companies are looking for virtualization. Trying to get the most out of your hardware is more difficult using a dedicated server environment.

A server that is running one application will be faster than the same server running multiple applications. There are times when a virtual server cannot perform like a dedicated server and we all have to determine when that time comes. For example consider a database server. All things being equal the dedicated server wins on performance but may loose on efficiency.

3. Managing Time

Many of the virtualization products have advanced management tools that help you to monitor and review information quicker across more servers. This can reduce the human resource needed and less 3rd party software that you have to learn along with less errors. When you have more items to manage, the risk of making mistakes also increases.

Dedicated hosting solutions are more complex due to their hardware separation. Hardware management requires more time. For virtualization, many of these items are build into the software package.

4. Disaster Recovery

Most virtualization software comes with a number of features that may increase server up-time. If one virtual server fails, it will come up instantly on another machine. Load balancing is also easier. Many packages also come with their own data backup solutions such as ’snapshots’ to protect data. In case of Physical server, we have to opt other backup and recovery options.

5. Point of Failure

If you have 10 virtual servers on a single piece of hardware and if that goes down, it won’t be good. Minimizing these risks may require additional hardware like redundant physical servers and SANS. This adds more equipment and cost which are the exact items you are trying to reduce.

We can’t let our entire business shutting down due to a single failure. With dedicated servers we know that a single server failure rarely takes down everything. Virtualization increases the risk of a major event when you loose a single server. One of virtualizations selling point is the ability to load balance servers easily. We can say that the separation of services could be a good thing for many different configurations.

6. Security

Setting up a security plan for a virtual server environment is easier because you can focus on a universal security model. A more focused approach for overall security across fewer dedicated machines is easier than security for more hardware, right?

Your virtual server might be on the same physical server of another company. This is especially true if you are using a hosting company on a cloud environment. If you are leasing cloud space from a hosting provider how are they protecting your data from the thousands of other people on the cloud. The security of your virtual server depends on many factors and could complicate a few items when dealing with industry regulations.

7. Ease in IT Growth

Adding a new server or increasing RAM, CPU, or hard disk is as easy as pressing a few buttons using Virtualization. The ease of deploying new servers can decrease the time it takes to launch new products and services. When you have to add a new physical server to your environment it takes some planning. You have to purchase equipment and then load the OS, security patches, and plan out physically connecting the server to your network. Using virtualization you can usually bring up another server within minutes by using a copy of a virtual server. If you are a company adding 10 servers per month then this will be the perfect choice. The virtualization of servers does equal less hardware which can help reducing our net power usage with virtualization.

8. Migration

Many virtualization products come with software that helps you migrate applications from your older dedicated servers to new virtual servers. This means that upgrades to your environment can be much easier as long as you stay with similar virtualization products.


Final Note

Managing thousands of dedicated servers may not be great for a company’s image when there are other choices out there. If you have the money to invest and you intend on developing software for other platforms, then invest in setting up your machine to support virtualization :-)

As I said the benefits are going to be unique to each business case, each user community and enterprise. If you have any suggestions or questions, we would be happy to talk to you! :)


About the Author :

Sajan Sebastian works as a Software Engineer in Bobcares. He joined Bobcares in February 2011. He loves to travel and read books.


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July 27th, 2012

Running VPS business competing amazon & azure

by bob,
Guru

Virtual Private Servers are the primary choice of customers who can’t afford to buy a Dedicated Server, at the same time need same amount of flexibility and control. This industry is facing a serious threat from Amazon and Windows Azure Cloud Platforms. This article is focused on running a VPS business which can compete with these cloud platforms.


A thorough understanding of the features that end customers looks for in these services and implementing them at much lower price tag is the key for running a successful VPS hosting services. Windows Azure is an open and flexible cloud platform that enables you to quickly build, deploy and manage applications across a global network of Microsoft-managed datacenters. The key features of Azure are:

* 99.95% monthly availability

* Supports different OS and frameworks

* Instant deployment

* Instant Scaling of resources

* Pay only for the resources used

* Quality customer support


Amazon Elastic Compute Cloud enables us to create a computing instance in Amazon’s network. The main highlights of these platform are:

* 99.95% availability

* Instant deployment and scalability of computing resources

* Web interface for managing firewall.

* Easy deployment using preconfigured images

* Custom configurations using custom images

* Pay for only the resources used

* Quality customer support


A normal deployment of a VPS server may take days with its regular routine of customer chating with the sales team, then another few days for the technician to set-up the server. Your website should provide the customers an option to create custom configurations, generate its cost and order it instantly. Providing predefined configurations and proper documentation of their pros and cons will also delight the customer. Once the customer has ordered the VPS, you should be able to deploy the server within hours.


Your plans should provide high availability. This can be implemented using high availability configurations like Xen Clusters. A lot of virtualization technologies offers high availability configurations.


Another factor is instant scaling or resources. The customer may be anticipating high traffic in in the next day and he may need to scale up the resource instantly.Scaling of computing resource can be done instantly in most virtualization technologies. An experienced support team can accomplish it in a few minutes. The only requirement is that you keep sufficient free resources in the hardware node. If the hardware node itself runs out of resources, you will need the DC technician to manually upgrade the resources. This can cause considerable downtime for server.


A web interface which allows the customer to login and perform tasks like viewing resource usage of his server, ordering new resources or servers etc will be an added advantage. The billing portal used by most hosting providers can be customized to implement these services unless you are using any third party applications like WHMCS.


Integrating a high availability configuration which provides instant scaling of resources coupled with quality customer support and competitive pricing will make the customer think twice before opting for Amazon or Azure.


The above is a very rough outline on Running VPS business competing amazon & azure , if you have any questions, we would be happy to talk to you! :)


About the Author :

Dipin.D works as a Software Engineer in Bobcares. He joined Bobcares in October 2010. He loves reading books and listening to music in his free time.



Blog edited by :

Appu Joseph Xavier works as a Software Engineer in Bobcares. He joined Bobcares in April 2012. He loves to watch movies in his free time.


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July 27th, 2012

Growing to VPS hosting from Website Hosting

by bob,
Guru

what is a VPS?

A VPS or virtual private server which works by partitioning a single physical server. The Physical node consists of only one root operating system. Using software such as Parallels Virtuozzo or VM-Ware the same operating system can then be installed over the top of the Hardware Nodes creating multiple Virtual Nodes. These Virtual Nodes use the same registry and system files to maximize efficiency and minimise both memory and hard disk usage. This all allows for independent execution of the virtual servers without interference from the other virtual servers connected to the same physical server.


Different Types of VPS Services


1.Managed VPS hosting service


In managed VPS hosting service the hosting company supply professionals who are well trained in solving numerous kind of hosting relevant specialised problems, able to administrate and handle issues quickly. They also guarantee that your world wide web functions are at safe hands and let you able to concentrate on the other important tasks at the same time. Managed VPS hosting service supply 24/7 service to help you regardless of the location where you are located and time boundary. Further, they guarantee that your server is working actively without any issues.


2.Unmanaged VPS hosting service


In Unmanaged hosting service the hosting company will not provide any support regarding the issues related with software , resource , performance , troubleshooting or need general help in understanding server applications. The user is completely responsible for the management and troubleshooting of the issues caused in the server. Only hardware related issues will be handled by the hosting provider.


Advantages of VPS over shared hosting


1.Security

In the case of VPS hosting your file system is not accessible or viewable by any other customer, your files are ensured full privacy and security.


2.Control

In the case of VPS hosting, you are able to modify server configuration files, install applications or modify system software With administrative or root access.


3.Isolation

In the case of VPS hosting, You are fully isolated from other users and actions on the server. No other customer can slow down or affect your service.


4.Performance

In the case of VPS hosting, Your resources may be guaranteed based on your plan, nothing else on the server will affect the performance of your VPS


Why Purchase VPS Hosting?


VPS hosting is a package that gives you a big part of server for a web project. Most online web companies provide VPS servers only to several companies, all located on one server. So the possibility of bad neighbourhood common for Shared Hosting is incredibly small in case of VPS. Along with server safety you get nice amount of disk space, serious bandwidth, control panel, and a dedicated support.

A VPS server is a good choice if your project is already quite big and in the foreseeable future your site will have to host big amounts of media. For instance, your users will upload audios, videos, images or other documents that take much disk space. All these documents will stay on your server, so you’ll need more gigabytes for it. Also, VPS hosting can process more users coming to your web page.

The prices for this hosting type are quite moderate, but we advise you to check the reliability of any company offering you cheap services. Low price can cover bad functioning, poor hosting features or unreliable customers support.

The above is a very rough outline on advantages of VPS hosting , if you have any questions, we would be happy to talk to you! :)


About the Author :

Karthikeyan.S works as a Software Engineer in Bobcares. He joined Bobcares in April 2012. He loves reading books and listening to music in his free time.



Blog edited by :

Appu Joseph Xavier works as a Software Engineer in Bobcares. He joined Bobcares in April 2012. He loves to watch movies in his free time.


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July 15th, 2012

How IO limits will provide a boost to Shared hosting servers

by arundhati.r,
Wannabe

The beta of IO Limits for CloudLinux 6.x has been released. I/O limits provides the ability to limit read and write operations on a per-customer basis. This feature allows to setup IO throughput for clients as measured in KB/sec. The limit is for both reads & writes, combined, and we set it as a single number for simplicity.

The long-desired feature was years in development and is finally ready. In addition, physical memory limits and limits for the number of processes will be shown. This completes the CloudLinux LVE offering that already features CPU, virtual memory, and concurrent connections limits.

The issues related to I/O are one of the chief contributors to shared hosting downtime. I/O limits should help customers better manage resource usage and improve overall stability of their service in shared hosting environment.

You can set new IO limits either by using LVE Manager (cPanel only), or from command line. After installing iolimits, make sure that you update lve-utils, lve-stats and lvemanager packages as well. And reboot the server to load new kernel with IO module.

IO limits helps each customer to customize his account. Thus we can see how IO limits will be an advantage to shared hosting servers in the future.

The above is a very rough outline of the shared hosting service we provide, and if you have any questions, we would be happy to talk to you! :)


Blog written and edited by :

Kumar K works as a Junior Software Engineer in Bobcares. He joined Bobcares back in February 2012. He loves reading books, watching movies and listening to music in his free time.




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May 12th, 2012

Bobcares unveils Cloud Migration Services!

by Visakh S,
Newbie

Bobcares, on 8th May joined the the elite club of support providers by unveiling its Cloud Administration class of support plans. Starting with Cloud Migration Services plan, Bobcares is now offering web hosting companies a trusted and fool proof way to migrate from a legacy system to a cloud system. To know the unique benefits, features and pricing of the cloud migration plan, visit the Cloud Migration page now!


Bobcares is a leader in outsourced support with an industry experience of more than a decade. One of the first to venture into virtualization technologies in 2007, Bobcares quickly became the leader in VPS systems support. Cloud systems support came as an extension to the already established VPS support system, and Bobcares ventured into partnerships with major cloud providers like Eucalyptus as early as 2010. From then on Bobcares has been providing cloud support on a per-demand basis for existing clients, while consolidating the cloud support capability, and perfecting the procedures.


Now with the launch of Cloud Migration Services, Bobcares is offering a fool proof, battle hardened support system to safely migrate the existing legacy infrastructure to a cloud infrastructure. By choosing Bobcares, web hosts get unique benefits which includes but, not limited to:
1. Zero data loss guarantee.
2. Less than 30 minutes downtime.
3. 100% application compatibility.
4. 10+ years of accumulated industry expertise.
5. Peace of mind through ISO certified support process.
6. Options for bundled support plans.


With a rich portfolio of virtualization support expertise, Bobcares has helped its clients in the transition to virtualized environment since 2007. With industry majors like Parallels recognizing the value addition Bobcares can bring in virtualization support, Bobcares became a popular choice for web hosts looking for migrating their legacy dedicated server based farm to much more profitable virtualization model. Currently Bobcares support more than 250 clients with virtualization technologies that includes Xen, VmWare, OpenVZ, Virtuozzo, Parallels Server Bare Metal, KVM, HyperVM, etc.


Bobcares has been offering Technical Support and Software Development solutions since 2001. The technical support division of Bobcares currently manages over 60,000 servers and 15 million websites, making it the largest outsourced web hosting support company in the world.

If you have any questions, we would be happy to talk to you! :)


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January 20th, 2011

How does WikiLeaks host their site?

by Hamish Oscar Lawrence, Sr. Software Engineer, Bobcares.com
Evangelist

Whether you believe what Julian Assange is doing is right or wrong, you’ll still have to admit that the amount of traffic WikiLeaks is generating is the dream of any web site owner and the dread of every web host. It is estimated to be receiving over 3,000 visitors per second. Not to mention the DDoS attacks and hack attempts. So how do they actually do it? Lets take a look at how WikiLeaks have been working hard to keep their site online.

Read the rest of this entry »

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October 18th, 2010

Cloud Storage - unlimited reliable online storage.

by Hamish Oscar Lawrence, Sr. Software Engineer, Bobcares.com
Evangelist

Are you part of a Cloud? Have you started using Cloud based services? Do you use Cloud storage? You may answer “No” to these questions, but the simple truth is that, you may already be using Cloud services without even knowing it! Have an email account provided by a 3rd party like Gmail, Hotmail or Yahoo!? Then you’ve already started using Cloud Storage. Yup, your mails are being stored on the “Cloud” of one of these service providers. Read on to find out more about Cloud Storage.

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July 30th, 2010

Cloudy weather - time for umbrellas!

by Sankar H, Senior Software Engineer, Bobcares.
Guru

Cloud is probably the most significant advancement that affected the world of computing in a big way. Even though the theory was old, the resurgence of the idea has led to benefits such as consolidation of infrastructure, lower costs, greater security(arguable), ease of management, better efficiency/productivity, and much more. All these, and it is quite obvious that the concept will stand the test of time.

Cloud the real edge

Many small to medium size enterprises have started to deploy Cloud as a standard computing solution. However, most of them tend to look at the paradigm shift in just the infrastructure angle. In reality, Cloud could very well re-define business models and alter products/solutions in a big way!

Read the rest of this entry »

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July 24th, 2010

RackSpace + NASA = OpenStack

by Hamish Oscar Lawrence, Sr. Software Engineer, Bobcares.com
Evangelist

A few days after Microsoft announced their Azure Platform Appliance, a new Cloud OS entered the scene - OpenStack. While most Cloud OSes out there are proprietary, OpenStack is an open source cloud OS(Its being provided under the Apache 2.0 license) that is being jointly developed by RackSpace and NASA.

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