February 2nd, 2012
February 2nd, 2012
Bobcares, the largest outsourced web hosting support & service provider, has rolled out their “Remote Infrastructure Management Services”.
The Remote Infrastructure Management service model(RIMsm) offers customers an “one stop shop” for all their IT infrastructure management and customer care needs. RIMsm features round the clock e-mail, helpdesk, chat & phone support services, along with IT infrastructure provisioning/management, proactive and reactive server monitoring; and lots more…
The highlight of RIMsm, apart from it being a complete solution, is the level of customization a customer gets within this service model. RIMsm enables you to map its service deliverables against a standard set of acceptable service levels. Customer sets these service levels and the RIM team is built around such custom requirements specified by each customer. In short, RIMsm delivers results that a customer needs, at a service level he specifies!
RIMsm model suits small, medium and large enterprises, in need of IT infrastructure management, product support or customer care services. Some of the highlights of RIMsm are:
=> 24×7 e-mail, helpdesk, chat & phone support
=> Infrastructure provisioning and management
=> Customized service levels
=> Proactive and reactive server monitoring
=> Dedicated manager and QA to oversee operations
See RIMsm in action or know more on offers and free trials.
Bobcares has been offering technical support and software development solutions since 2001. The technical support division of Bobcares currently manages over 60,000 servers and 15 million websites, making it the largest outsourced web hosting support company in the world. Bobcares also offers design, development and testing services, enabling its customers to utilize Bobcares expertise in every stage of website/application development.
To know more on bobcares services, please visit bobcares.com