In a previous post we covered top 10 tips to make shared hosting a success. In this post, we will look into the top 5 queries commonly posted by shared hosting customers, and the best practices to resolve them.
1. This is all new to me. Help me!
Issue : Based on our experience, the majority of tickets are posted by web masters who are new to your systems. It could be from those who have started hosting just now, or from someone who transferred in from another web host. Your systems, however user friendly they might be, would still be alien to a new web master. Continue reading