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‘Failed to retrieve directory listing’ in cPanel – Why your FTP login fails?

by Lakshmi Vijayakumar | Mar 3, 2019 | cPanel, FTP, Latest, Server Administration

FTP offers an easy way to transfer files. However, it can sometimes create annoying errors too. One such FTP error in cPanel is “failed to retrieve directory listing”. At Bobcares, we help website owners resolve these errors as part of our Dedicated...

Lightsail install ssl – How to do it

by Sijin George | Mar 2, 2019 | Latest, Server Administration

Secure communication always has its advantages. Also, https communications increase your website rankings too. That’s why, websites on AWS Lightsail also need SSL certificates. Unfortunately, the Lightsail SSL needs a manual install that involves preset steps....

Here are the top 2 causes of phpMyAdmin error 1045 & it’s solutions

by Lakshmi Vijayakumar | Mar 2, 2019 | Latest, MySQL, Server Administration

Everyone wants to make database changes in just one click. That’s why, phpMyAdmin becomes an inevitable tool for website owners. However, phpMyAdmin can sometimes show weird errors which are difficult to tackle. One such problem is “Error 1045 in...

“Smtp error: Failed to connect to server” – Causes and Fixes

by Sijin George | Mar 1, 2019 | Latest, Server Administration

These days, an option to send mails is a basic requirement of any web application. So popular applications like WordPress, Drupal etc. include a mail program called “PHPMailer” for sending mails. The steps to setup PHPMailer may not be intuitive to many...

Trouble with IMAP Connection refused error – Here’s how to fix it!

by Lakshmi Vijayakumar | Mar 1, 2019 | Latest, Server Administration

Having a lot of trouble with my email account. It’s shows IMAP Connection refused error every time. What’s actually happening? That was a recent support ticket received at our Dedicated Support Services department where we help server owners resolve...

Roundcube SMTP error 250 authentication failed – Here’s how to fix it

by Lakshmi Vijayakumar | Feb 28, 2019 | Latest, Server Administration

Authentication errors are always annoying, especially when you’re sure the logins are correct. One such error in Roundcube is “SMTP error 250 authentication failed”. This usually happens when customers try to send emails from their Roundcube webmail...
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