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How to fix Magento admin blank page problem?

by Lakshmi Vijayakumar | Nov 25, 2018 | Magento, Server Management

“White screen of death” – The name looks pretty creepy and no doubt its annoying too. Magento website owners sometimes face this strange issue. The website or Magento admin panel shows a blank page or white screen. Fixing a blank page is quite...

Quick fix for Magento page cache invalidated problem

by Lakshmi Vijayakumar | Nov 24, 2018 | Magento, Technical Support

Every day I login to Magento Admin panel, I get a message like Magento page cache invalidated. How can i fix this? That was a recent support ticket we received at our Outsourced Technical Support department where we resolve support queries for web hosting providers....

How to manually clear cache in Magento?

by Lakshmi Vijayakumar | Nov 22, 2018 | FTP, Magento, Server Administration

None of my store changes that I’ve made are visible! Is it Magento cache? That was a recent support ticket we received at our Outsourced Technical Support department where we resolve support queries for web hosting providers. Magento store owners change the...

Quick fix for “Invalid login credentials” error in Magento connect

by Lakshmi Vijayakumar | Nov 14, 2018 | Magento, Server Administration

My Magento connect panel shows “Invalid login credentials”. I checked the username and password 10 or 20 times and it’s correct. Please help!! That was a recent support request we received at our Outsourced Tech Support services where we resolve...

Outsourcing help desk support? Use SMART metrics to measure support quality

by Reeshma Mathews | Aug 9, 2018 | Magento, Server Management, Technical Support

Many server owners often tend to see a help desk system just as an interface between the customers and the company and ignore the fact that it is in fact, a treasure box full of data. Web hosts who look out for ways to cut cost and run leaner, should focus on...

How to fix “No space left on device (28)” in Rsync, PHP, MySQL, Magento, WordPress and more

by Visakh S | Jul 3, 2018 | Magento, MySQL, Technical Support, WordPress

No space left on device (28) is a common error in Linux servers. As a Server Administration Service provider, we see this error very often in VPSs, Dedicated Servers, AWS cloud instances and more. It could happen seemingly for no reason at all (like refreshing a...
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