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How to reset administrator password of Coppermine photo gallery

by Reeshma Mathews | Oct 12, 2016 | Server Administration, Server Management, Technical Support

In Coppermine photo gallery, user passwords can be easily reset using ‘Forgot password’ link in the gallery login page. The new password generation link would be mailed to the email account corresponding to that user.   But in cases where the email...

How to fix ‘You are not authorized to view this page (403 error)’ in WordPress sites

by Reeshma Mathews | Oct 7, 2016 | Server Management, Technical Support, WordPress

A common error that happens when you try to login to the WordPress admin section is ‘You are not authorized to view this page (403 error)’. This 403 error gets displayed instead of the WordPress admin dashboard, after successful authentication using the...

How to fix ‘550 5.1.1 : Recipient address rejected’ error in Exchange and Postfix servers

by Reeshma Mathews | Sep 22, 2016 | Server Management

In our role as Website Support specialists for web hosting companies, we’ve seen internet users sending emails to certain recipients encountering the error: 550 5.1.1 <[email protected]>: Recipient address rejected This error is associated with recipients...

How to fix email error ‘501 5.1.7 invalid address’ in Exchange servers

by Reeshma Mathews | Sep 20, 2016 | Server Management

A commonly noted error in Microsoft Exchange 2007 server is when the emails from certain 3rd party applications or scripts fail to deliver. The mails get rejected, giving this error message in the logs: SMTP MAIL command failed Error (501) 5.1.7 Invalid address Today,...

How to fix ‘571 Delivery not authorized message refused’ error in Exchange server

by Reeshma Mathews | Sep 17, 2016 | Server Management

At times, when you send mails to a certain recipient address, it may fail to deliver, giving the following error message: An error occurred while trying to deliver this message to the recipient’s e-mail address. Diagnostic information for administrators: Remote...

How to fix Joomla ‘SMTP connect() failed’ error while sending mails

by Reeshma Mathews | Sep 16, 2016 | Server Management, Technical Support

Joomla is a commonly used content-management software for websites. In Joomla, emails are used for various purposes such as contact form submissions or password resets. Joomla ‘SMTP connect() failed’ is a commonly encountered email error in Joomla, when...
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.promo-enquire-text {
font-family: 'Inter', system-ui, sans-serif;
font-size: 14px;
font-weight: 600;
color: #22252a;
white-space: nowrap;
}

.promo-arrow-badge {
display: flex;
align-items: center;
justify-content: center;
width: 26px;
height: 26px;
border-radius: 50%;
background: #FF4743;
transition: transform 0.2s ease;
}

.promo-enquire-btn:hover .promo-arrow-badge {
transform: translate(2px, -2px);
}

/* Responsive Mobile Breakpoint */
@media (max-width: 767px) {
.promo-desktop-card { display: none; }
.promo-mobile-card { display: block; }

.mobile-close {
top: -12px;
right: -8px;
z-index: 40;
}
.promo-mobile-inner {
background: #fff;
border-radius: 20px;
box-shadow: 0 16px 40px rgba(0,0,0,0.35);
display: flex;
flex-direction: column;
align-items: center;
padding-bottom: 28px;
overflow: hidden;
}
.promo-mobile-img-wrap {
position: relative;
width: 100%;
height: 168px;
overflow: hidden;
}
.promo-mobile-img {
width: 100%;
height: 100%;
object-fit: cover;
object-position: left center;
}
.promo-mobile-img-fade {
position: absolute;
inset: auto 0 0 0;
height: 55%;
background: linear-gradient(to bottom, transparent, #fff);
}
.promo-mobile-ribbon-wrap {
position: absolute;
top: 48px;
left: 0;
right: 0;
z-index: 20;
transform: translateY(-50%);
}
.promo-mobile-ribbon {
position: relative;
display: flex;
height: 38px;
align-items: center;
justify-content: center;
background: #FF4743;
}
.promo-mob-star-left {
position: absolute;
left: -28px;
top: -16px;
width: 48px;
height: auto;
}
.promo-mob-star-right {
position: absolute;
right: -8px;
top: -6px;
width: 48px;
height: auto;
}
.promo-mob-ribbon-text {
font-family: 'Darker Grotesque', sans-serif;
font-weight: 700;
font-size: 26px;
color: #fff;
line-height: 1;
}
.promo-mobile-price {
position: relative;
z-index: 10;
margin-top: -28px;
align-items: center;
padding: 12px 16px;
border-radius: 8px;
}
.promo-mobile-price .promo-price-value {
font-size: 40px;
}
.promo-mobile-title {
font-size: 22px;
text-align: center;
margin: 20px 0 20px 0;
padding: 0 16px;
}
.promo-mobile-btn {
padding: 6px 8px 6px 20px;
}
.promo-mobile-btn .promo-arrow-badge {
width: 28px;
height: 28px;
}
}

/* GET IN TOUCH ENQUIRY MODAL (Dark Theme matching design) */
.enquiry-modal-overlay {
position: fixed;
inset: 0;
background: rgba(0, 0, 0, 0.6);
backdrop-filter: blur(6px);
-webkit-backdrop-filter: blur(6px);
z-index: 100000;
display: flex;
align-items: flex-end;
justify-content: flex-start;
padding: 16px 20px;
opacity: 0;
visibility: hidden;
transition: opacity 0.25s ease, visibility 0.25s ease;
font-family: 'Inter', sans-serif;
box-sizing: border-box;
}

.enquiry-modal-overlay.active {
opacity: 1;
visibility: visible;
}

.enquiry-modal-card {
position: relative;
width: 100%;
max-width: 400px;
max-height: calc(100vh - 32px);
overflow-y: auto;
background: #111317;
border: 1px solid rgba(255, 255, 255, 0.08);
border-radius: 20px;
padding: 26px 24px;
box-shadow: 0 25px 60px rgba(0, 0, 0, 0.65), 0 0 0 1px rgba(255, 255, 255, 0.04);
transform: translateX(-24px) scale(0.97);
transition: transform 0.25s cubic-bezier(0.16, 1, 0.3, 1);
color: #ffffff;
box-sizing: border-box;
}

.enquiry-modal-overlay.active .enquiry-modal-card {
transform: translateX(0) scale(1);
}

.enquiry-modal-close {
position: absolute;
top: 18px;
right: 18px;
width: 30px;
height: 30px;
background: transparent;
border: none;
color: #717684;
cursor: pointer;
display: flex;
align-items: center;
justify-content: center;
border-radius: 50%;
transition: color 0.15s ease, background 0.15s ease;
padding: 0;
}

.enquiry-modal-close:hover {
color: #ffffff;
background: rgba(255, 255, 255, 0.08);
}

.enquiry-modal-header {
text-align: center;
margin-bottom: 22px;
}

.enquiry-modal-title {
margin: 0 0 8px 0;
font-size: 24px;
font-weight: 700;
color: #ffffff;
letter-spacing: -0.01em;
}

.enquiry-modal-desc {
margin: 0;
font-size: 13.5px;
color: #8c919d;
line-height: 1.45;
}

.enquiry-form {
display: flex;
flex-direction: column;
gap: 14px;
}

.enquiry-input-field {
width: 100%;
background: #171920;
border: 1px solid rgba(255, 255, 255, 0.1);
border-radius: 10px;
padding: 13px 16px;
font-size: 14px;
color: #ffffff;
font-family: inherit;
box-sizing: border-box;
outline: none;
transition: border-color 0.2s, box-shadow 0.2s;
}

.enquiry-input-field::placeholder {
color: #5e6473;
}

.enquiry-input-field:focus {
border-color: #0070f3;
box-shadow: 0 0 0 3px rgba(0, 112, 243, 0.25);
}

/* Phone input with custom country code box */
.enquiry-phone-row {
display: flex;
align-items: center;
width: 100%;
background: #171920;
border: 1px solid rgba(255, 255, 255, 0.1);
border-radius: 10px;
padding: 0 14px;
box-sizing: border-box;
transition: border-color 0.2s, box-shadow 0.2s;
}

.enquiry-phone-row:focus-within {
border-color: #0070f3;
box-shadow: 0 0 0 3px rgba(0, 112, 243, 0.25);
}

.enquiry-country-select-wrap {
display: flex;
align-items: center;
gap: 4px;
position: relative;
flex-shrink: 0;
}

.enquiry-country-box {
background: rgba(255, 255, 255, 0.08);
border-radius: 5px;
padding: 3px 6px;
display: flex;
align-items: center;
gap: 4px;
color: #9499a6;
font-size: 12px;
cursor: pointer;
user-select: none;
}

.enquiry-country-select {
position: absolute;
inset: 0;
opacity: 0;
cursor: pointer;
width: 100%;
height: 100%;
}

.enquiry-phone-divider {
width: 1px;
height: 20px;
background: rgba(255, 255, 255, 0.15);
margin: 0 12px;
flex-shrink: 0;
}

.enquiry-phone-input {
flex: 1;
background: transparent;
border: none;
outline: none;
padding: 13px 0;
font-size: 14px;
color: #ffffff;
font-family: inherit;
box-sizing: border-box;
}

.enquiry-phone-input::placeholder {
color: #5e6473;
}

.enquiry-textarea-field {
width: 100%;
min-height: 85px;
resize: vertical;
line-height: 1.45;
}

.enquiry-submit-btn {
width: 100%;
background: #0070f3;
color: #ffffff;
border: none;
border-radius: 10px;
padding: 13px 20px;
font-size: 15px;
font-weight: 600;
font-family: inherit;
cursor: pointer;
transition: background 0.2s, transform 0.1s, box-shadow 0.2s;
box-shadow: 0 4px 14px rgba(0, 112, 243, 0.35);
margin-top: 4px;
display: flex;
align-items: center;
justify-content: center;
gap: 8px;
}

.enquiry-submit-btn:hover {
background: #1a7eff;
box-shadow: 0 6px 18px rgba(0, 112, 243, 0.45);
}

.enquiry-submit-btn:active {
transform: scale(0.99);
}

.enquiry-submit-btn:disabled {
opacity: 0.65;
cursor: not-allowed;
}

/* Success View inside modal */
.enquiry-success-view {
display: none;
flex-direction: column;
align-items: center;
text-align: center;
padding: 16px 0;
}

.enquiry-success-icon {
width: 56px;
height: 56px;
border-radius: 50%;
background: rgba(16, 185, 129, 0.15);
border: 1px solid rgba(16, 185, 129, 0.35);
color: #10b981;
display: flex;
align-items: center;
justify-content: center;
margin-bottom: 18px;
animation: enquiryPulse 1.5s infinite;
}

@keyframes enquiryPulse {
0% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0.4); }
70% { box-shadow: 0 0 0 12px rgba(16, 185, 129, 0); }
100% { box-shadow: 0 0 0 0 rgba(16, 185, 129, 0); }
}

.enquiry-success-title {
font-size: 20px;
font-weight: 700;
color: #ffffff;
margin-bottom: 8px;
}

.enquiry-success-desc {
font-size: 13.5px;
color: #9ca3af;
line-height: 1.5;
margin-bottom: 22px;
}

.enquiry-success-desc strong {
color: #60a5fa;
}