by Reeshma Mathews | Oct 12, 2016 | Server Administration, Server Management, Technical Support
In Coppermine photo gallery, user passwords can be easily reset using ‘Forgot password’ link in the gallery login page. The new password generation link would be mailed to the email account corresponding to that user. But in cases where the email...
by Reeshma Mathews | Oct 7, 2016 | Server Management, Technical Support, WordPress
A common error that happens when you try to login to the WordPress admin section is ‘You are not authorized to view this page (403 error)’. This 403 error gets displayed instead of the WordPress admin dashboard, after successful authentication using the...
by Reeshma Mathews | Sep 16, 2016 | Server Management, Technical Support
Joomla is a commonly used content-management software for websites. In Joomla, emails are used for various purposes such as contact form submissions or password resets. Joomla ‘SMTP connect() failed’ is a commonly encountered email error in Joomla, when...
by Reeshma Mathews | Sep 15, 2016 | cPanel, Plesk, Server Management, Technical Support
‘553 sorry, unknown email address’ is a common email error that happens because the recipient address is invalid. The senders would see this error in the bounce message they receive. Error 553 is also called SMTP Error 5.5.3 and can happen irrespective of...
by Reeshma Mathews | Sep 12, 2016 | Server Management, Technical Support
InnoDB is a storage engine for MySQL. Due to its speedy crash recovery, InnoDB is the preferred engine for high available databases. But there are times when InnoDB throws error, such as ‘Unknown table engine ‘innodb”. Today, we’ll see when...
by Reeshma Mathews | Sep 6, 2016 | cPanel, Plesk, Sendmail, Server Management, Technical Support
Debugging and fixing email errors is a common task we perform in our Outsourced Web Hosting Support services provided to shared server owners. Among the common mail server errors, ‘403 4.7.0 TLS handshake failed’ error happens when a sender tries to send...
