by Visakh S | Oct 6, 2018 | Technical Support
Bobcares.com provides Outsourced Hosting Support to Web hosts and other hosting providers. And as part of our services, we resolve technical support queries posted by hosting users. A common email bounce error we see in support requests is: This is an SMTP server at...
by Visakh S | Sep 20, 2018 | Technical Support
Web hosting is a ruthlessly competitive business. Web hosts trip over each other to match and surpass hosting features offered by competitors. And a core feature that everyone offers, but only a few get right is – 24/7/365 hosting tech support. Many companies...
by Visakh S | Sep 5, 2018 | Technical Support
Running an online service business can be hard. You have a budget to stick to, but you’ll also need to provide 24/7 tech support, to prevent your customers going to your competitors. Technical support outsourcing is a great way to keep costs down while...
by Visakh S | Sep 3, 2018 | Technical Support
Customers remember positive support experiences, talk about it and promote your brand through word-of-mouth. Turning each customer interaction into a positive experience requires a team with truly exceptional skill set. Our US based Phone Support team provides 24/7...
by Veena Venugopal | Aug 25, 2018 | cPanel, Server Management, Technical Support
Bobcares.com provides Server Support to Web hosts and other hosting providers. And as part of our services, we also resolve technical support queries posted by hosting users on a daily basis. Recently, we had the following query posted to us : The user is facing disk...
by Reeshma Mathews | Aug 24, 2018 | cPanel, Technical Support
At Bobcares, we often deal with account migrations for web hosts, in our role as Outsourced Tech Support engineers. A common concern users have during such migrations is a way to verify their websites before they go live. Today, we’ll discuss about how to...
