by Manu Menon | Jun 24, 2024 | Latest, Outsourced Support
Importance of Customer Service Best Practices It is important to learn about the best customer service best practices. Customer service involves offering support and help to customers before, during, and after they buy a product or service. This encompasses tasks like...
by Manu Menon | May 31, 2024 | Latest, Technical Support
Tips to Prioritize Support Request It is important to learn more about the tips to prioritize support requests. Prioritizing customer service involves sorting customer requests according to their urgency or necessity. This strategy aims to address issues swiftly,...
by Manu Menon | May 22, 2024 | Latest, Outsourced Support
Outsourced support vs inhouse support It is important tot have as tidy on Outsourced support vs inhouse support. Outsourced support and in-house support are two different methods for handling support services within a business. The support involves hiring external...
by Manu Menon | Mar 13, 2024 | Latest, Outsourced Support
Outsourcing Customer Support can act as an effective tool for your business. Effective customer support is important for businesses, demanding significant time and attention. A Walker study highlights the increasing importance of customer experience, with 86% of...
by Manu Menon | Mar 5, 2024 | Latest, Outsourced Support
When you outsource customer service, means you are entrusting your customer care to an external agent. They will have the potential to substantially reduce overhead costs, resulting in savings of both money and resources and often alleviating a significant amount of...
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