by Reeshma Mathews | Aug 10, 2020 | Latest, Technical Support
Cost savings is a major benefit web hosts gain by phone support outsourcing. But choosing a support company based on costs alone may not be a good idea. Poor quality support does more damage than good to your business. Many web hosts who come to us complain that their...
by Reeshma Mathews | Aug 6, 2018 | cPanel, Server Management, Technical Support
Web hosting is a highly competitive field. A newbie web host may face many challenges and dilemma in their initial stages, before they can find their feet in the market. One such major decision making aspect is providing web hosting support for your end customers....
by Reeshma Mathews | Jul 25, 2018 | Technical Support
In our role as Outsourced hosting support specialists for web hosts, we’ve been managing the servers with various control panels and for varying range of hosting businesses. With the growing competition in the industry, a lot of factors determine your business...
by Reeshma Mathews | Dec 28, 2017 | Server Administration
When you need to focus on your business, whether it is to establish a new one, or scale it up, outsourcing is a great option. You get professionals to deliver great support to your customers, while you spend time on issues that absolutely need your attention. But all...
by Reeshma Mathews | Oct 11, 2017 | Technical Support
What distinguishes the best hosting support? Is it technical expertise? Communication skills? Bobcares provides outsourced technical support for hundreds of web hosting companies, and over many years, we’ve seen 3 core qualities that marks the best team. Core...
