by Reeshma Mathews | Oct 10, 2017 | Technical Support
The term ‘White label’ was coined out from the image of a white label that appears on the packaging of products. You get a white label and fill in the details of your product. That’s what you do in outsourced phone services too. Expert technical...
by Reeshma Mathews | Sep 16, 2017 | Server Administration
Most web hosting companies maintain a support help desk to interact with their customers. Help desks also help to keep track of all the customer support history and can also be integrated with their billing system. But installing a help desk alone, won’t...
by Reeshma Mathews | Sep 11, 2017 | cPanel, Server Management
Customer loyalty doesn’t come easy. Customers are always on the look out for better services. To ensure that your customers stay with you always, you need to maintain the service quality throughout. The biggest challenge that web hosts face, is to keep their...
by Reeshma Mathews | Aug 28, 2017 | cPanel, Server Administration, Server Management
“Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I’m in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or...
by Reeshma Mathews | Jun 19, 2017 | Server Management
SolusVM is a commonly used VPS management system by web hosting providers who are into VPS hosting services. It has support for OpenVZ, KVM and Xen virtualization. As the underlying technology can vary, choosing and configuring the right solution for your servers is a...
