Web hosting is a ruthless business. To survive and succeed as a web host, you’ll need to provide super fast services, high service uptime and 24/7 friendly support.
But it’s easier said than done. You’ll need to maintain your servers like a fine racing car, and be available 24/7 for your customers.
For that, you either end up spending all your time at office, or you pay through your nose to hire experienced web hosting technicians. (more…)
Maintaining a Dedicated Server can be a chore.
You need to apply security patches, verify backups, upgrade apps, and more – just to keep the server running without fail. (more…)
Bobcares.com provides Outsourced Hosting Support to Web hosts and other hosting providers. Part of our services involve resolving technical support queries posted by hosting users.
A common support query posted by end users is – Emails bouncing with the error “550 MailBox quota exceeded“. (more…)
SSL certificate renewals can be messy.
The PEM files won’t work, Nginx cannot find the cert, and the green light won’t turn on no matter what you do.
You are not alone. (more…)
You can do a hundred things to secure & harden Nginx.
But what do you REALLY need? What are the important steps you need to take? (more…)
Running an online business is hard.
You need to ensure 100% uptime & blazing fast speed for your services, provide 24/7 super-fast tech support, and on top of all that you need to take care of sales, marketing, accounts, billing, staff churn, training, and what not. (more…)
Tired of managing your hosting business all alone? Struggling to retain your support staff? Need a peaceful break from your hectic schedule? Weary of poor quality support?
If the answer to any of these questions is a ‘yes’, it’s high time you consider hiring dedicated support staff for your hosting business needs. (more…)
Every business comes to a point when it must hire extra staff to support its growth.
Some hire staff inhouse, while others contract an external company to take care of its billing, marketing, tech support, and more.
Running a business isn’t easy. There are a hundred things you need to take care of. It includes billing, sales, marketing, tech support, store management, and more.
That is why many companies outsource at least a part of their business activities to an external company. (more…)
Running an online business can be hard.
You need innovate on your core business offerings, take care of sales, run marketing campaigns, update the site, and top of it all, take care of your servers and customers.
Tech support can take up more than 50% of your productive time and can be immensely distracting.
That is why many companies hire a Support Engineer to manage their servers and to help with tech support. (more…)