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How Web Hosts can use Customer Surveys to retain customers

by Hamish Oscar Lawrence | Mar 13, 2009 | cPanel, Technical Support

Yes, it’s a bad economy. We all know that. If being bombarded with bad news wasn’t bad enough, it’s even harder when this reality dawns on your own business. How can Web Hosts or for that matter any business deal with the recession? While there are...

Virtual Private Networking with Windows Server 2003 :: Overview

by Hamish Oscar Lawrence | Mar 9, 2009 | Server Administration

Consider a business organization that has its facilities spread across the country or around the world. There is one thing that it will need – a way to maintain fast, secure and reliable communication amongst all its branches. There are also many organizations...

Server Management Solutions :: Stay away from Cracks and Hacks

by Hamish Oscar Lawrence | Mar 6, 2009 | cPanel, Server Administration, Technical Support

Server Management is not about just having someone to check if your server is online. Server Managers are the ones you entrust to see that your server software is up to date, the security patches that you have in place are working, the firewall of the server is secure...

Stepping up skills through Continual Improvement – The Bobcares way

by Hamish Oscar Lawrence | Feb 27, 2009 | Magento, Technical Support

“Boss, I’m done. I can solve all support issues that come to my queue. I know cPanel, Apache, and Qmail. I feel that there is no more challenge in work”. That was me, speaking to my boss after working as a support engineer in Bobcares for one year....

We create delighted customers – the lifeblood of our Business

by Hamish Oscar Lawrence | Feb 25, 2009 | cPanel, Server Administration

Quality assured service is the pillar of web hosting business. Your service becomes popular when you ensure quality. Low price is another way to advance sales. But, if your service does not meet the required standards of quality, then the customer never uses it in...
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