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Blocking spoofed mails going out from your cPanel/WHM server to protect it from blacklists

by Reeshma Mathews | Feb 16, 2017 | cPanel

Outgoing spam is a major head ache for many web hosts. Spammers use compromised websites or mail accounts to send thousands of spam mail within a few mins. By the time the web host comes to know about it, the server IP would be blacklisted (eg. SpamHaus SBL), and...

How to enable custom php ini in cPanel servers with suPHP using EasyApache 4

by Reeshma Mathews | Nov 29, 2016 | Apache, cPanel, Technical Support

PHP is a commonly used scripting language for websites, and its configuration settings can be managed using a server-wide php.ini file. Most shared hosting providers enforce server-wide php ini settings on all users. But some software such as WordPress, Joomla, etc....

Docker web hosting – Thinking beyond cPanel and Plesk

by Reeshma Mathews | Nov 28, 2016 | cPanel, Docker, Plesk, Technical Support

The vast majority of web hosting customers are small businesses such as cake shops, accounting firms, etc. These are customers who are very savvy in their trade, and usually look for an easy way to establish an online presence. Small time business owners primarily...

How to fix  ‘553 sorry, unknown email address’ error in Outlook, Thunderbird and Outlook Express

by Reeshma Mathews | Sep 15, 2016 | cPanel, Plesk, Server Management, Technical Support

‘553 sorry, unknown email address’ is a common email error that happens because the recipient address is invalid. The senders would see this error in the bounce message they receive. Error 553 is also called SMTP Error 5.5.3 and can happen irrespective of...

‘550-Unrouteable address’ – What causes it and how to fix it in Exim, cPanel and Outlook

by Reeshma Mathews | Sep 9, 2016 | cPanel, Server Management

550 email errors happens due to a multitude of reasons, ranging from a non-existing mail account to a wrongly added mail server rule. Today, we’ll discuss the error ‘550-Unrouteable address’ based on the various scenarios we’ve noticed them...

550 Relay Not Permitted – How to fix it in Exim, cPanel, Outlook, Thunderbird and Outlook Express

by Reeshma Mathews | Sep 7, 2016 | cPanel, Server Management

‘550 Relay Not Permitted’ is a common error message in email programs when users attempt to send mails without proper authentication. This is a security measure to protect mail server from open relay. In our role as Support Engineers for web hosting...
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