by Visakh S | Jun 20, 2017 | cPanel, DirectAdmin, Technical Support
Bobcares.com provides outsourced hosting support to web hosts. As part of our services, we manage the tech support help desk of web hosts, and resolve issues posted by web hosting customers. Many of our customers use Linux servers that run Exim as their mail server....
by Visakh S | Jun 20, 2017 | cPanel, Server Administration
Bobcares.com provides Server support to web hosting companies. As part of our work, we help web hosting companies keep their servers upgraded and patched to the latest version. In some cPanel/WHM and CentOS servers, we’ve faced the error Error: xz compression...
by Reeshma Mathews | Mar 22, 2017 | cPanel, Server Management, Technical Support
Imagine that you are in the midst of an Ad-campaign and is dependent too much on e-mails. What if your mail server suddenly goes down and it majorly affects your business? Obviously, you’d be frustrated. Server uptime is therefore, always the utmost priority in...
by Reeshma Mathews | Mar 9, 2017 | cPanel, Technical Support
What all data should I backup? How often should I backup? How long should I keep the backup data? Where should I store the backup data? These are some of the common questions web hosts have, while deciding on a cPanel backup management system. In our role...
by Reeshma Mathews | Mar 7, 2017 | cPanel, FTP, Server Management, Technical Support
FTP is a commonly used service by web users to transfer files, but it is inherently not secure. Stealing FTP login details is one of the most common ways by which websites are hacked. It is easy for a hacker to sniff login details from an insecure network. In our role...
by Reeshma Mathews | Mar 7, 2017 | cPanel, cPanel migration
Our cPanel Server Specialists support the server infrastructure of hundreds of hosting companies around the world. We perform server migrations very often for these companies in response to hardware failure, infrastructure upgrade sor even security incidents. One...
