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5 Best Practices to provide an efficient web server maintenance service

by Reeshma Mathews | Sep 11, 2017 | cPanel, Server Management

Customer loyalty doesn’t come easy. Customers are always on the look out for better services. To ensure that your customers stay with you always, you need to maintain the service quality throughout. The biggest challenge that web hosts face, is to keep their...

Get your business to the top with ‘Remote infrastructure management services’

by Reeshma Mathews | Sep 11, 2017 | cPanel, Server Administration

Many large IT organizations are spread across different locations and data centers, for redundancy and uptime requirements. Remote Infrastructure Management (RIM) Services helps to efficiently manage this IT infrastructure from a remote location. RIM helps small and...

Top 8 best practices in cpanel server management

by Reeshma Mathews | Sep 9, 2017 | cPanel, Server Management

cPanel is one of the commonly used control panels in web hosting servers. For web hosts to provide a smooth hosting experience to their customers, an efficient cPanel server management system has to be in place. Every server require regular maintenance and constant...

How outsourced customer support improves customer retention in your hosting business

by Reeshma Mathews | Aug 28, 2017 | cPanel, Server Administration, Server Management

“Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I’m in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or...

Trying to Disable cPanel firewall (cpHulk)? Read this first if you’re a Web or VPS host

by Visakh S | Aug 3, 2017 | cPanel, Server Management

Bobcares.com provides white-labeled end-user tech support to hosting providers. Some of our customers use cPanel & WHM servers, and in these servers end-users often complain about IPs blocks due to cPanel firewall (aka cpHulk). In support tickets, users often...

Is your cPanel firewall causing frequent connection timeout issues for your customers?

by Reeshma Mathews | Aug 2, 2017 | cPanel, Technical Support

Web hosts lose thousands of dollars to server attacks. Data loss and downtime badly affects hosting credibility. Securing web servers from attacks is crucial for business success. In our role as Outsourced hosting support specialists for web hosts, ensuring fool-proof...
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