by Visakh S | Jul 30, 2015 | Apache, cPanel, DirectAdmin, Plesk, Technical Support
In cPanel, Plesk and DirectAdmin servers that have WordPress websites, high server load is sometimes reported with “xmlrpc.php” showing up as the top CPU hog. xmlrpc.php is a file in WordPress websites used for remote publishing and ping-back tracking....
by Visakh S | Jul 24, 2015 | cPanel, DirectAdmin, Plesk, Server Administration
Qualys reported on 23rd July an important root privilege escalation vulnerability (CVE-2015-3246), and DoS attack vulnerability (CVE-2015-3245) for Linux servers using RedHat’s libuser package. Here’s how you can protect your cPanel, Plesk and DirectAdmin...
by Visakh S | Jul 17, 2015 | Plesk, Technical Support
In Odin Plesk Windows servers, customers sometimes report their sites being unavailable with the error showing : “HTTP Error 503. The service is unavailable.” This usually happens after a major change like a migration, site restore, etc., and leads to all...
by Visakh S | Jul 15, 2015 | Plesk, Server Administration
Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors: The host ‘mail.domain.com’ could not be found. Please verify that you have entered the server name correctly. Account:...
by Visakh S | Jul 11, 2015 | Plesk
Occasionally website owners report the error “Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/path/to/file) is not within the allowed path(s)” displayed for their websites in Odin Plesk servers. It usually happens after...
by Visakh S | Jul 6, 2015 | FTP, Plesk, Server Administration
Shared, VPS and dedicated server customers using Odin Plesk sometimes report inability to use SFTP. The error reported would be “Error: Fatal: unable to initialise SFTP on server: could not connect. Error: Could not connect to server”. SFTP allows...
