by Reeshma Mathews | Aug 24, 2016 | Server Administration, Technical Support, VMware
VMWare has issued a latest security advisory VMSA-2016-0013, which addresses two critical vulnerabilities of VMWare products – CVE-2016-5335 and CVE-2016-5336. These are severe vulnerabilities that affect VMware Identity Manager and vRealize Automation software....
by Visakh S | Aug 17, 2016 | cPanel, Server Administration, Technical Support
As an outsourced technical support provider for Shared Web Hosting Companies, we often encounter application errors and system faults. In the past couple of months, an error that’s often reported by cPanel/WHM users is: Aug 17 00:25:24.450 [382682] warn: Use of...
by Visakh S | Aug 13, 2016 | Plesk, Server Administration, Technical Support
In our role as Outsourced Tech Support for web hosts, we manage both Windows and Linux servers of our customers. In Windows Virtuozzo servers, one of the common errors reported by Odin Plesk web owners is “HTTP/1.1 New Session Failed”. All sites in the...
by Visakh S | Aug 12, 2016 | Server Administration, Server Management
If you have a website, chances are that it’s running on a Linux server. And the latest news is that, Linux servers with kernel versions 3.6 to 4.6 are vulnerable to malware injection attacks. This was demonstrated on Aug 10th, when security researchers injected...
by Reeshma Mathews | Aug 9, 2016 | Server Administration
Amazon claims to have a system to white-list all their IP addresses at Spamhaus regularly. But we still see Amazon EC2 users reporting mail issues due to IP blacklists by Spamhaus. IP blacklisting occur when your mail server gets compromised due to any malware or open...
by Reeshma Mathews | Aug 6, 2016 | Server Administration, Technical Support
Getting a new customer is multiple times harder than retaining one. But customers would stay only if they receive top quality support service. In web hosting support, slow responses and recurring issues often lead to customer attrition. That’s why quality...
