by Reeshma Mathews | Aug 9, 2016 | Server Administration
Amazon claims to have a system to white-list all their IP addresses at Spamhaus regularly. But we still see Amazon EC2 users reporting mail issues due to IP blacklists by Spamhaus. IP blacklisting occur when your mail server gets compromised due to any malware or open...
by Reeshma Mathews | Aug 6, 2016 | Server Administration, Technical Support
Getting a new customer is multiple times harder than retaining one. But customers would stay only if they receive top quality support service. In web hosting support, slow responses and recurring issues often lead to customer attrition. That’s why quality...
by Reeshma Mathews | Aug 3, 2016 | Server Administration, Technical Support
People love fast websites, and so does Google. It’s then no surprise that the top spots in Google search results are occupied by fast websites with high uptime. It’s a popular belief that using a monitoring tool is a good hedge against preventing or...
by Reeshma Mathews | Aug 2, 2016 | Server Administration, Technical Support
Your customers wont love you for bad service, but your competitors will. That’s why its crucial to hire the best server management company that would help you assure excellent customer service. In our role as Outsourced Tech Support for web hosts, we manage the...
by Visakh S | Jul 20, 2016 | cPanel, Plesk, Server Administration
On 18th July, our security team was alerted to a series of vulnerabilities called HTTPoxy. It allows attackers to steal data from CGI enabled web servers. As of this writing, patches only available for Litespeed, but we’ve identified ways to mitigate this...
by Reeshma Mathews | Jul 16, 2016 | Server Administration
DNS is the basis of most internet applications – emails, messengers, web site browsing, etc. But we often tend to miss out the presence of this extensively used service. As a result, server administrators overlook the vulnerabilities in dns service and...
