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Shell shock rescue – Tracing a bandwidth spike to outbound DDoS through the infamous Bash vulnerability

by Visakh S | Jan 23, 2015 | DDoS, Server Administration

“This definitely is a problem with your monitoring system! I never used this bandwidth. I was on holiday!” The accounts department of the data center we managed referred this customer concern to us. His un-managed dedicated server showed a bandwidth spike...

Reliable, scalable DNS – How DNS clustering and Centralized name servers resulted in fast, scalable and fault tolerant DNS service

by Visakh S | Jan 21, 2015 | Server Administration

The mood was upbeat. It was our weekly business review with a web host we support. Server improvements had resulted in zero service downtimes, and zero customer complaints on service reliability. It was time to figure out how to improve the infrastructure even...

Are your cPanel/WHM or Plesk servers infected with CryptoPHP?

by Visakh S | Nov 28, 2014 | cPanel, DirectAdmin, Drupal, Plesk, Server Administration, WordPress

CryptoPHP is a well developed backdoor malware that is spread through themes for popular CMS like WordPress, Joomla and Drupal, etc. It runs a bot in your server, and allows remote control for the attacker controlling the botnet. The attacker can then use your server...

Protecting your DirectAdmin server from SSLv3 POODLE vulnerability

by Visakh S | Oct 17, 2014 | Apache, DirectAdmin, FTP, Nginx, Server Administration

UPDATE 17th Oct – Some browsers like Firefox and IE 6 are reporting issues when SSLv3 is disabled. Fortunately, SSLv3 fix is available from OpenSSL, and major distros would soon be putting it to their repos. SSLv3 disabling can soon be done in a phased manner....

How to resolve “550 Access denied – Invalid HELO name” error from Outlook (0x800ccc78), Windows Mail, etc in ZPanel Postfix mail servers

by Visakh S | Oct 10, 2014 | Server Administration

The mail user reports the error: Task user@domain.com – Sending reported error (0x800CCC78): ‘Cannot send the message. Verify the email address in your account properties. The server responded: 550 Access denied – Invalid HELO name (See RFC2821 4.1.1.1) Corresponding...

How to resolve “550 Access denied Virtualmin/Webmin Postfix mail servers

by Visakh S | Oct 10, 2014 | Server Administration

The mail user reports the error: Task user@domain.com – Sending reported error (0x800CCC78): ‘Cannot send the message. Verify the email address in your account properties. The server responded: 550 Access denied – Invalid HELO name (See RFC2821 4.1.1.1) Corresponding...
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