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“Email address rejected by server” – Quick fix for iPhone error

by Nicky Mathew | Mar 1, 2021 | Technical Support

Today, we’ll see the main reasons why users get an “email address rejected by server” error and how we help to resolve it. Convenience at your fingertips – That’s why mobile devices are now widely used for sending and receiving emails....

How to increase Customer Lifetime Value? Let’s discuss

by Nicky Mathew | Feb 28, 2021 | Latest, Server Administration, Technical Support

Most of us are confused about how to increase Customer Lifetime Value. If we value customers, our revenue will grow. It’s as simple as that. Here at Bobcares, we help web hosts and online service providers with CLV queries as part of our Server Administration...

Customer Service Strategy Needs a Refresh – How to determine

by Sushali Dasan | Feb 25, 2021 | Latest, Technical Support

Need a refresh for Customer Service Strategy? We can help you. Customer experience is a key aspect widely used by Customers for determining which brand to choose. They judge businesses based on how satisfying every interaction with them is more than the price or...

Improve sales with customer service – How we do it

by Sushali Dasan | Feb 19, 2021 | Latest, Technical Support

Wondering how to Improve sales with reliable customer service? We can help you. When a business is on a low budget, there are probably several functions that are high-priority while allocating funds. It might seem like a waste of money to invest in the customer...

Pros and Cons of Outsourcing Customer Service

by Nicky Mathew | Jan 27, 2021 | Latest, Technical Support

Want to know the Pros and Cons of Outsourcing Customer Service? We can help you. Outsourcing customer service is all about doing the best to fulfill the customer service needs of your customer. Hence, leaving them with a positive experience. At Bobcares, we...

Outsourcing Phone Support – 3 non-obvious reasons why you need it

by Reeshma Mathews | Aug 10, 2020 | Latest, Technical Support

Cost savings is a major benefit web hosts gain by phone support outsourcing. But choosing a support company based on costs alone may not be a good idea. Poor quality support does more damage than good to your business. Many web hosts who come to us complain that their...
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