by Nicky Mathew | May 19, 2021 | Latest, Technical Support
Knowing the qualities of customer service agents can help us in our judgments before hiring a team. We need to find, train and manage the right people to provide an excellent support experience. To be a support agent, we need to stay calm and collected along with an...
by Sushali Dasan | Apr 16, 2021 | Latest, Technical Support
Wondering how to Improve phone support efficiency? We can help you. A phone support solution integrated with all other support channels can help teams improve efficiency, save time and money. Bobcares provides Technical Support along with Phone Support for online...
by Nicky Mathew | Mar 31, 2021 | Latest, Server Management, Technical Support
Useful Command Line for Linux Admins. Don’t know them? We can help you. Computers are designed to do precisely what we tell them to do. If we command to delete all files, it will remove them without question, and feasibly crash because it deleted itself. If...
by Nicky Mathew | Mar 28, 2021 | Latest, Server Administration, Technical Support
Stuck between Linux vs Windows file systems? We can help you. Both Windows and Linux use file systems to store data in an organized manner. They organize disk-based files into a hierarchy of directories. Such directories are, “folders” and a whole hierarchy is a “file...
by Nicky Mathew | Mar 7, 2021 | Latest, Server Administration, Technical Support
Wondering how to secure a mail server? We can help you. As we all know, the current world is alive through emails. If one day this stops, we will face a serious problem. It is quite common for people to exploit mail servers. Unfortunately, the same system that...
by Sushali Dasan | Mar 4, 2021 | Latest, Technical Support
Wondering what is Customer Lifetime Value importance and How to Calculate It? We can help you. Customer Lifetime Value (CLV) metric tells us how well we are resonating with our customers, how much our customers like our products or services, whether we are meeting...
