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Drupal unexpected error – Let’s fix!

by | Feb 19, 2021

Are you stuck with the error message ‘drupal unexpected error’ and still trying to fix it? We can help you with fixing it.

Generally, this error message occurs due to many reasons that include corrupt database, non-compatible modules installation, PHP configuration, custom codes, cache, and so on.

Here at Bobcares, we receive requests to fix Drupal errors as a part of our Server Management Services for web hosts and online service providers.

Today, let us get deep into this Drupal error and see how our Support Engineers fix this error message.

 

How we fix the drupal unexpected error

Now, let us see how our Support Engineers fix this error. Recently, one of our customers approached us with an error message as shown below:

The website encountered an unexpected error. Please try again later

This is a typical drupal error. Let us see how our Support Engineers fix this error message.

 

1. As a first step, we cleared the cache and then moved further with the further troubleshooting steps.

Sometimes, clearing the cache is very much required when a new setup is done for an existing website.

2. Next, we checked the availability of MySQL in the server. For that, we ran the below command.

systemctl status mysql

As a result, of the above command, we could confirm that there was no issue relating to the database of the website.

3. Then, we checked the website logs from the path /admin/reports/dblog. Here we found an error message “FieldException: Attempt to create a field of unknown …”

Finally, we were able to fix this error message on the website by enabling the drush module.

[Need any further assistance in fixing the Drupal errors? – We’ll help you]

 

Conclusion

In short, this Drupal error occurs due to many reasons that include corrupt database, non-compatible modules installation, cache, PHP configuration, custom codes, and so on. Today, we saw how efficiently our Support Engineers fix this error message for our customers.

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