At Bobcares website support services, this is a common error we see in cPanel/WHM shared hosting servers. We’ve seen that strict anti-spam rules or lack of SMTP authentication usually cause this error.
The mail user reports the error:
Task firstname.lastname@example.org – Sending reported error (0x800CCC78): ‘Cannot send the
message. Verify the email address in your account properties. The server
responded: 550 Access denied – Invalid HELO name (See RFC2821 188.8.131.52)
Corresponding entry in Exim logs say:
2014-09-24 07:06:31 H=isp-ip-dom.net [xxx.xxx.xxx.xxx] rejected MAIL
<email@example.com>: Access denied - Invalid HELO name (See RFC2821 184.108.40.206) (more…)
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Subject 'Test mail', Account: 'mail.mydomain.net', Server: 'mail.mydomain.net', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
One of the common category of mail issues are those that result from failed client-server connection. Here we’ll go through the reasons why this error is returned in cPanel servers, how to identify the issues, and how to resolve them. (more…)
Task ‘firstname.lastname@example.org – Sending’ reported error (0x80042109) : ‘Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).’
If you are a cPanel/WHM web host, this would be a common error reported by your customers who use Outlook.
A one-size-fit-all solution is not possible for this error as the issue might be in the PC/Laptop, at the ISP or even at your server.
Help desk support services at Bobcares engage each web master on a step-by-step trouble shooting process, which determines exactly where the issue is, and solves the specific issue that caused the error. Here’s a quick run down on the various issues that can cause Outlook error 0x80042109. (more…)