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Windows defender blocking remote desktop – Let’s fix it

Is your Windows Defender blocking remote desktop connection? We can help you fix it.

One of the major causes of RDP problems can be the Windows Defender firewall restrictions.

At Bobcares, we often receive requests regarding RDP as part of our Server Management Services.

Today, let’s see how our Support Engineers easily fixes the RDP error for our customers.

 

More about Windows Firewall

Usually, configuring a firewall is a mandatory security practice on any live server. This restricts the incoming connections to the server.

And, limiting the connections to a particular service like RDP is known as the scoping the access for that service.

So, if the Windows firewall rule doesn’t allow any particular IP address, the respective user will not be able to connect.

Therefore, the required IPs should be allowed in the allowed list of IPs for Remote Desktop Access.

 

How we fixed Windows Defender blocking remote desktop?

Recently, one of our customers approached us with an error. The problem was that he was not able to RDP into his server.

Our Support Engineers had a precise look into it and sorted it out a solution for him.

And, upon checking we found that the problem was with Windows Defender that was blocking the RDP access.

Now, let’s see how we fixed the RDP error for the customer.

  • Firstly, we searched for the firewall and clicked Windows Defender Firewall.
  • Then, we navigated to Allow an app or feature through Windows Firewall.
  • Next, we clicked on the Change Settings option on the top right corner.
  • Then, we found the Remote Desktop option and checked it.
  • Lastly, we clicked OK to save the changes.

windows defender blocking the remote desktop

Thus, we fixed the RDP issue efficiently for our customers.

 

[Need more assistance to fix remote desktop connection errors? We are available 24/7]

 

Conclusion

In short, we can resolve the “Windows Defender blocking the remote desktop” error by enabling the Remote Desktop option from Windows Defender Firewall. In today’s write up we saw how our Support Engineers effectively fixed the RDP problem effectively.


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