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How to fix libuser root privilege and DoS attack vulnerability

by Visakh S | Jul 24, 2015 | Server Management

Qualys reported on 23rd July an important root privilege escalation vulnerability (CVE-2015-3246), and DoS attack vulnerability (CVE-2015-3245) for Linux servers using RedHat’s libuser package. Here’s how you can protect your CentOS and RedHat server from...

503 Valid RCPT command must precede DATA – How to resolve this Outlook error in cPanel/WHM hosted email accounts

by Visakh S | Jul 23, 2015 | cPanel

Customers who use Outlook to access email accounts hosted on cPanel/WHM email servers sometimes report the error 503 Valid RCPT command must precede DATA when trying to send their mails. This is often reported for servers in which SMTP authentication is enabled. What...

IIS error tracing – How to use Process Monitor to diagnose IIS errors in Windows servers

by Visakh S | Jul 18, 2015 | Server Administration, Technical Support

In our role as Outsourced Tech Support for web hosts, trouble-shooting and maintaining IIS web servers is something our engineers do on a regular basis. We’ve seen that, in Windows dedicated servers and VPS, users sometimes request assistance in troubleshooting...

HTTP Error 503 The service is unavailable – How to resolve this website error in Odin Plesk Windows servers

by Visakh S | Jul 17, 2015 | Plesk, Technical Support

In Odin Plesk Windows servers, customers sometimes report their sites being unavailable with the error showing : “HTTP Error 503. The service is unavailable.” This usually happens after a major change like a migration, site restore, etc., and leads to all...

The host could not be found – How to resolve Outlook error (0x800ccc0d) in Odin Plesk email accounts

by Visakh S | Jul 15, 2015 | Plesk, Server Administration

Occasionally Odin Plesk customers report inability to send or receive emails reporting the following Outlook errors: The host ‘mail.domain.com’ could not be found. Please verify that you have entered the server name correctly. Account:...
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