by Visakh S | Jul 11, 2015 | Plesk
Occasionally website owners report the error “Warning: realpath() [function.realpath]: open_basedir restriction in effect. File(/path/to/file) is not within the allowed path(s)” displayed for their websites in Odin Plesk servers. It usually happens after...
by Visakh S | Jul 6, 2015 | FTP, Plesk, Server Administration
Shared, VPS and dedicated server customers using Odin Plesk sometimes report inability to use SFTP. The error reported would be “Error: Fatal: unable to initialise SFTP on server: could not connect. Error: Could not connect to server”. SFTP allows...
by Visakh S | Jul 2, 2015 | Server Administration
For businesses that use SMS for business correspondence (eg., taking orders, getting instructions from customers, etc.), it is important to sync them with the official mail address. It allows easy sharing of client instructions, and facilitate faster service...
by Visakh S | Jun 30, 2015 | MySQL, Server Management
Server crashes could leave databases in inconsistent states. While there are many tools available to repair MYISAM tables in MySQL, InnoDB repair is not always so straightforward. MySQL could refuse to start up, leaving you with in-determinate downtime. If your MySQL...
by Visakh S | Jun 23, 2015 | Server Administration, Technical Support
In our role as Outsourced Tech Support for web hosts, VPS customers hosted in OpenVZ or Virtuozzo servers often report their sites crashing with the error OOM killed process httpd. It often happens with high traffic websites or with sites hosted in starter plans....
