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Top 6 best practices in Plesk server management

by Reeshma Mathews | Sep 9, 2017 | Plesk, Server Management, Technical Support

Plesk is one of the commonly used control panels in web hosting servers. Bobcares engineers help web hosts provide a smooth hosting experience to their customers with our efficient Plesk server management services. Anything from an undetected hardware error to a DOS...

Top 8 best practices in cpanel server management

by Reeshma Mathews | Sep 9, 2017 | cPanel, Server Management

cPanel is one of the commonly used control panels in web hosting servers. For web hosts to provide a smooth hosting experience to their customers, an efficient cPanel server management system has to be in place. Every server require regular maintenance and constant...

5 key points to consider while choosing a server management company

by Reeshma Mathews | Sep 9, 2017 | Server Management

Outsourcing tech support to a server management company helps web hosts to focus on the core business and at the same time, ensure excellent quality support to their customers. Many web hosting providers now consider outsourcing or try a combination of in-house and...

How to fix 504 gateway timeout error in your websites

by Reeshma Mathews | Sep 7, 2017 | Server Management

In our role as website support specialists, we help website owners resolve all sorts of errors that affect their websites. Commonly encountered errors are related to the web server and the mail server. One such web server error that occurs in high traffic servers, is...

How outsourced customer support improves customer retention in your hosting business

by Reeshma Mathews | Aug 28, 2017 | cPanel, Server Administration, Server Management

“Please close this issue and pat yourself on the head, next time we will just come straight to you guys. You guys are life savers. Next time I’m in town I would like to kiss the man or woman who fixed this issue. Can i send you a fruit basket or...

Why you need live chat customer service to boost your sales

by Reeshma Mathews | Aug 16, 2017 | Server Management

Customers love it when they get support in real time! That’s what makes live chat customer service the most preferred support channel in every online business. Live chats are much faster than email support and more convenient than phone support. Chat technicians...
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