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Simple security for file upload – Enabling FTPS (FTP over SSL/TLS) in cPanel/WHM servers

by Reeshma Mathews | Mar 7, 2017 | cPanel, FTP, Server Management, Technical Support

FTP is a commonly used service by web users to transfer files, but it is inherently not secure. Stealing FTP login details is one of the most common ways by which websites are hacked. It is easy for a hacker to sniff login details from an insecure network. In our role...

Apache high CPU usage – how to protect your server from overload?

by Reeshma Mathews | Mar 4, 2017 | Apache, Server Management

In our role as Server Support Engineers for web hosting companies, server health monitoring and maintenance is a routine activity we perform in our customers’ servers. A common issue we notice during server monitoring is the server load intermittently going...

How to fix Proftpd ‘530 login incorrect’ error in web hosting servers

by Reeshma Mathews | Mar 1, 2017 | FTP, Server Management, Technical Support

Managing FTP servers – Proftpd and Pure-ftpd – is a task we perform as a part of our role as Outsourced Tech Support engineers for web hosting companies. “530 Login incorrect” is a common error noted in Proftpd servers when users try to...

How to resolve ‘Outlook cannot connect to SMTP server’ error

by Reeshma Mathews | Mar 1, 2017 | Server Management

Often web hosts get contacted by account owners who are unable to send or receive emails via Outlook. The error message they see in their Outlook would be: Task ‘[email protected] – Sending’ reported error (0x80042109) :  “Outlook cannot...

How to speed up MySQL server for express loading of sites

by Reeshma Mathews | Feb 23, 2017 | MySQL, Server Management, Technical Support

Many websites run applications that are database driven. Fetching the data from relevant databases and delivering the contents dynamically to a web page, is what most of these applications do. As the data content or traffic increases, we’ve seen that these...

How to fix error “454 4.7.1 Relay access denied” in Postfix mail servers

by Reeshma Mathews | Feb 9, 2017 | Server Management

454 4.7.1 <[email protected]>: Relay access denied This is a commonly seen email failure error by web hosts, website owners and server owners who run Postfix mail server. 454 error usually happens while sending to and receiving from external domains. In our role...
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