by Reeshma Mathews | Jun 30, 2017 | Technical Support
In our role as Outsourced hosting support specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. Blesta is a customer management, billing, and support system for web hosting providers,...
by Reeshma Mathews | Jun 24, 2017 | Apache, Technical Support
In a recent post on how to allow users to configure their custom PHP settings, we discussed the steps to enable custom php ini in cPanel servers with suPHP using EasyApache 4. But in a shared server environment, it is usually not advisable to allow customers to have...
by Reeshma Mathews | Jun 24, 2017 | Technical Support
Managing the customer accounts and provisioning orders via hosting platforms such as WHMCS, is a key task that we perform in our role as Outsourced hosting support specialists for web hosts. WHMCS sends notifications to users and admins in the server, in many...
by Reeshma Mathews | Jun 22, 2017 | cPanel, Technical Support
cPanel/WHM is the most commonly used control panel in hosting industry. In our role as outsourced hosting support specialists for web hosting companies, we resolve many errors related to the control panels. Using the WHM, it is easy manage various services in the...
by Reeshma Mathews | Jun 21, 2017 | Technical Support
Failed to start service : Failed to start BIND : Starting named: [FAILED] This is a commonly seen errors in web servers, when your DNS service fails to start. As DNS is vital for your websites to resolve, ‘named failed’ obviously means your websites have...
by Reeshma Mathews | Jun 21, 2017 | Technical Support
One of the best practices in server management services is to secure your servers to protect it from hacks or attacks. But sometimes you secure it so well that you may accidentally lock yourself out from the server. Wrongly entering your account password multiple...
