by Visakh S | Jun 20, 2017 | cPanel, DirectAdmin, Technical Support
Bobcares.com provides outsourced hosting support to web hosts. As part of our services, we manage the tech support help desk of web hosts, and resolve issues posted by web hosting customers. Many of our customers use Linux servers that run Exim as their mail server....
by Visakh S | Jun 20, 2017 | Technical Support
Bobcares.com provides outsourced hosting support to web hosting companies. Many customers specifically ask for L2 hosting support when they sign up with us, but we’ve seen a lot of difference in the way each customer interprets L2 support. Today, we’ll...
by Reeshma Mathews | Jun 20, 2017 | Technical Support
In our role as outsourced hosting support specialists for web hosts, a major task that we perform is the hardening of server and other critical web hosting apps such as the billing portal to prevent hacking, malware infection and vulnerability exploits. HostBill is...
by Reeshma Mathews | Jun 20, 2017 | Technical Support
As industry gets more competitive, customers are presented with various alluring offers by the companies. To stay ahead in business, you ought to keep abreast with these latest services in the market. Multi-channel support is a must nowadays, to cater to customers of...
by Reeshma Mathews | Jun 20, 2017 | Technical Support
Software upgrades form an indispensable part of any server management process. From new feature additions to advanced security updates, a software upgrade provides a lot of advantages. WHMCS is the most commonly used billing and customer account management software in...
by Reeshma Mathews | Apr 4, 2017 | Technical Support
In our role as Outsourced server management specialists for web hosts, we manage web servers with various control panels and billing portals such as WHMCS, Blesta, HostBill, etc. WHMCS is a customer management, billing, and support system for web hosting providers,...
