by Reeshma Mathews | Oct 10, 2017 | Technical Support
No business can thrive without customers. That’s why providing excellent customer support is a must. For customers to feel delighted, they should feel cared for, and their concerns should be addressed without delay. Delayed or poor quality support can shoo away...
by Reeshma Mathews | Oct 7, 2017 | Technical Support
Providing phone support services to customers helps web hosts gain an upper hand in the industry. But, what if the cost incurred for that is far more than you can afford? Many web hosts who operate phone support services inhouse, end up burning their fingers due to...
by Reeshma Mathews | Sep 13, 2017 | Technical Support
Emails are cheap, reliable and very convenient, which makes them the most preferred form of business communication. Marketing, sales, order processing, reminders, alerts, all these can be handled via emails. For web hosts, the email mode of support enables them to...
by Reeshma Mathews | Sep 9, 2017 | Plesk, Server Management, Technical Support
Plesk is one of the commonly used control panels in web hosting servers. Bobcares engineers help web hosts provide a smooth hosting experience to their customers with our efficient Plesk server management services. Anything from an undetected hardware error to a DOS...
by Hamish Oscar Lawrence | Sep 5, 2017 | Technical Support
Web hosting industry is highly competitive. A hassle free website experience is what every customer wants. Even a single prolonged downtime can shoo away your customers and ruin your business. Customers are constantly on the lookout for providers who can offer...
by Hamish Oscar Lawrence | Aug 26, 2017 | Technical Support
Good customer service and technical support are the foundations of any hosting provider. They explicitly reflect the credibility and reliability of your company and helps you to run a successful show. To instil confidence in potential customers about your business, an...
